ICICI Prudential Life Insurance India Contact Details, Office, Email including headquarters address, office phone number, customer support helpline number and email id is available here with company bio data, network presence, as well as service locations. If you are looking for the profile like foundation year, founder, office locations, parent company, etc. So, from below, you can get all that including contact details of ICICI Prudential Life Insurance in India.
About ICICI Prudential Life Insurance
ICICI Prudential Life Insurance Company Limited is mostly known as ICICI Prudential Life; it is a joint venture between ICICI Bank Limited and Prudential Corporation Holdings Limited. It was founded in 12th December 2000. ICICI Prudential Life main office as Registered and Head office is in Mumbai, Maharashtra, India. ICICI Prudential Life is one of the famous names, providing Life Insurance, Term Insurance, ULIP plans, Health Insurance and Retirement plans in India. Below, you can check all types of contact details of ICICI Prudential Life Insurance India.
ICICI Prudential Life Insurance Company Profile
- Full Name: ICICI Prudential Life Insurance Company Limited
- Type: Public Company
- Industry: Financial Services and Insurance
- Founded Year: 2000
- Founder: NA
- Headquarters: Mumbai, Maharashtra, India
- Key People: Ms. N.S. Kannan (MD & CEO), Mr. Girish Chandra Chaturvedi (Chairman)
- Parent Company: ICICI Bank
- Subsidiaries: NA
How to find ICICI Prudential Life Insurance India Contact Information
The company has millions of customers and they always try to find ICICI Prudential Life Insurance India contact details including office address, customer care, social pages on the internet. Sometimes, customers faces several types of issue with products and also want to contact for general queries. But, they don’t know how to find ICICI Prudential Life Insurance for customer support, as well as how to reach ICICI Prudential Life Insurance customer care.
In this article, you can check all important details and fastest ways to reach ICICI Prudential Life Insurance India customer care team and other departments for any kind of help, general information, sales and technical support before and after sales. Here, you can find customer care number of ICICI Prudential Life Insurance, main office address of ICICI Prudential Life Insurance, as well as ICICI Prudential Life Insurance toll free number, ICICI Prudential Life Insurance India helpline no, ICICI Prudential Life Insurance phone number, social ids, website, blogs, as well as contact information of board of directors, if available.
ICICI Prudential Life Insurance Customer Care Information
| ICICI Prudential Life Insurance Customer Care Number | 1800-3006-9777 Toll-Free (to buy Policy) 1860-266-7766 for service related query 10am to 7pm Mon to Sat (Charges apply) +91-22-6193 0777 for NRI customers |
| ICICI Prudential Life Insurance Customer Support Email | buyonline@iciciprulife.com for any assistance lifeline@iciciprulife.com for NRI customers any query grouplife@iciciprulife.com for feedback, queries and thoughts myannuity@iciciprulife.com for assistance and information regarding group annuity |
| Facebook Account | www.facebook.com/ICICIPruLife |
| Twitter Account | https://twitter.com/iciciprulife |
| Instagram Account | instagram.com/iciciprulifeofficial |
| YouTube Channel | www.youtube.com/iciciprudentiallife |
| LinkedIn Account | NA |
Note: Some numbers provided above may be non toll free number, so please verify call charges from your operator before call.
ICICI Prudential Life Insurance Network in India
Through the contact information of ICICI Prudential Life Insurance offices, you can get much more support after customer care department. Here, you can check headquarters address of ICICI Prudential Life Insurance, contact information of ICICI Prudential Life Insurance corporate office, as well as ICICI Prudential Life Insurance office locations with contact details.
ICICI Prudential Life Insurance Corporate Office Contact Details
- ICICI Prudential Life Insurance Corporate Office Address: ICICI PruLife Towers, 1089 Appasaheb Marathe Marg, Prabhadevi, Mumbai-400025, Maharashtra, India.
- ICICI Prudential Life Insurance Corporate Office Phone Number: +91-22-40391600
- ICICI Prudential Life Insurance Corporate Office Fax Number: NA
- ICICI Prudential Life Insurance Corporate Office Email ID: buyonline@iciciprulife.com
ICICI Prudential Life Insurance Office Locations in India
ICICI Prudential Life Insurance has 514 branches in India, which is located in various cities in India. For more details you can go direct company’s Website by clicking here
Check Also: If you want to check contact information of HDFC Life Insurance Company, so you can visit here
ICICI Prudential Life Insurance Website and Other Info
For more information about ICICI Prudential Life Insurance, you can visit at the official website, where you can check more information.
- Official Website: www.iciciprulife.com
As you checked companycontactdetails.in has provided ICICI Prudential Life Insurance India Contact Details, Office, Email including customer care, office phone number, headquarters address, as well as website and social profiles. If are facing any type of issue with above-given information, so you can tell us.
I am a customer of ICICI pru life. I have 4 children policy & I am renewing the same as per my convenience.
Recently your automated call centre has been naggingly after my blood .
Moreover the automation has lots of flaws & it makes you wait for 20 to 30 mins.
Unless you directly hear this , you will not realise the pain.
Please ask your people to go thru this pain… & then decide how to correct this.
Thanks
It wrongly called ‘” call Center'”.It should be called pain Center.Not phone banking but pain banking…
Hello Team, please convey my messages to mr Kannan as I have been mentally tortured by the icici prulife Mulund West branch, I have been seeking pleading to revive my policy but with this branch. As a customer this is not acceptable, please address this issue soon. Thank you.
I am writing to you after going thru a lot of agony and Pain.I foreclosed policy no 19612254 against which I have an official mail from ICICI PRULIFE dated 2nd Dec 2020 that the due Payment has been authorised and the funds will get credited to my ICICI SB Account within a day or 2. Till date the amount due ( even after considering the principle outstanding due on a loan with Bajaj finserv , interest for which has already been paid to Bajaj Finserv) is not credited and neither the branch nor the ICICI PRULIFE OFFICE and Customer Care Executive have been able to give any answer.
The Same ICICI Bank bended their back at the time of luring me into buying the policy.
I am being made to beg for my own money and am running from Pillar to post to get the funds credited. All this after getting an official mail from ICICI that the amount will get credited in 2 working days.
Will the organisation wake up and learn the basics about customer service or the eyewash will continue
B Kumarkrishnan
I am also 1 of the customer who cheated by ICICI lombard. They have deducted huge ammont from my account for policy of others person. I am Continuosly taking follow up by mail and even by call. But they are ignoring to me. Really icici lombard have big name but they do not have any policies and ethics for customer.
I have one ICICI Prudential Life Insurance now that is forecloser stage. I have sent cancelled check with attached my name on check. On 18th Nov 2020 for payout purpose still not paying to my account. I this is shameless and harrasement to icici Policy customers.
I HAVE POLICY NO 0027021. ICICI PRU SMART KID AS PER SECHDULE PAYOUT. PAYOUT WHICH IS DONE ON 26/01/2021 WHICH IS NOT CREDIT YET WHICH IS FULLY IRRESPOSIBLITY ON THE PART OF ICICIPRU. PLEASE TAKE SERIOUS NOTE. I WILL COMPLAINT TO IRDA.
Hi,
Iciciprulife customer service executives came to my residence and convinced Rs.2.0 and Rs.1.0 insurance policies and I had faced a serious problem due to Pandemic I had to close my company and added to that I had undergone total hip replacement surgery. Eventhough I have Rs.3.0 in my iciciprulife I had applied various bank loans to run my life. I am from Chennai and my branch is selaiyur. No one is coming to my rescue. Dam people if I tell them I am going to invest they will rush to my house immediately. Very poor or nil support in my case inspire of repeated followup through phone , mail etc. I had also registered my problem in Ombudsman.
Pathetic experience, for discontinued policy icici pro life deducted premium from my account. So unprofessional behavior on such deductions and then after complaining refusing to refund back in my account. This kind of keeping watch on our bank account balance and movement they agent saw amount immediately deduct amount because while policy creation I gave them permission. But I don’t understand simple rule if policy discontinue means all such permission also discontinue.
Call center/SRU consists of a bunch of agents with absolutely no service culture, just pass the buck. Harassed to no extent for the past 3 years by the base branch Chennai every time a premium is due and last 90 days by innumerous call Centre agents. Head of SRU is another live example for non -service. Even this comment will not elicit any response, I am sure of it. Am begging for my own money to be credited back so that balance payment can be made, yet thick skinned agents with no service culture haven’t responded yet.
I was treated by your staff members without humanitarianism. In order to obtain a remedy related to my policies, I have been contacting all the members but in vain. Kindly ask your renowned CEO to address my issue immediately.
Dealing with Pru is very stressing and very agonising. While this organisation is quick ti take customer’s money but doesn’t like pay at all.
Attention Mr. Narayanan Srinivasa Kannan,
Sub: Delay in settling the due amount of surrendered policy no. 19788697; reference id # 192586280
Dear Sir,
This mail is to bring your kind attention the ordeal I am going through in claiming back my subjected policy surrendered amount. Accounting the financial challenges I am going through, I’ve initiated the surrender request on 11th of February, 2021 hoping that the amount will be transferred in due course to my NRE account.
It’s more than 6 weeks now and I am yet to receive any affirmative and firm response from your claim settlement team on when exactly the amount will be credited. Also, the relevant updates I’ve received from your customer support are not at all satisfactory and mostly the information received is open ended and vague.
I am being made to beg for my own money and am running from Pillar to post to get the funds credited.
It will be highly appreciated that the subject settlement request is now treated on highest priority by your concerned department, as well deem clarity on interest to be paid for these extra days.
please look into this matter and advise your concern team to expedite their response to end my ordeal with ICICI Prulife.
in hope for,
Shri Gopal
Riyadh
Madam/Sir,I want to give you this information
Himanshu Jain Code 01266040,
He lots of business has been sold in Agency and make Money.
He takes cash from the customer and also use his personal,he is Selling a policy by saying wrong.
ICICI Prudential Life Insurance Co. employees, Mr. Sujeet Kumar Sharma [Account Officer] and Mr. Abhinav Rajpal [Abhinav Rajpal/SPS/ICICIPRU/Delhi] have been misguiding and cheating the customers to an extreme extent. In spite of complaints, there is absolutely no response from either of them. It looks that ICICI Prudential Life Insurance Co. is training its employees to turn individuals like Chanda Kochhar so that they can cheat the public to an extreme extent. In spite of my best efforts, I fail to get the email address of the present CEO of ICICI Prudential Life Insurance Co., Mr. Kannan.
Please share the email address of Mr. N.S. Kannan, CEO of ICICI Prudential Life Insurance Co. Ltd. so that I can let him know with evidence, how his company’s employees Mr. Sujeet Kumar and Mr. Abhinav Rajpal have been cheating customers like me.
Dear CEO,
Sub: reminder-no update from ICICI prudential life insurance management
My name Dr. Dure Najaf B , I am NRI and working abroad , I have invested my money in life time super plan in 2007 and fund value become 500000 INR in 2018 i have received mail from manager (These details you will get from your manager or back through mail ) in which he ask me for investment in another policy which i refused and got busy with my work , and once again when i ask about fund statement I pru manager told that policy got dissolve and reinvested in new policy so i have ask how can it possible i have not given any concern and how can icici take decision without my concern so they ask me provide my visa and passport and i have provided but till date no response either side.
if you need more details i can provide ..
Big Concern: How NRI like me can trust ICICI prudential life insurance corporation, actual i could have file fir an take legal action but currently i am in oman and cant come due to my home and official requirement and i promise i will sure take action against icici and management once i will come to India.
Regards,
Dr. Dure Najaf
My Policy 00037488 matured on 01 April 2021. Payment not received even after 7 days – sent several emails and tried calls. All to no avail. How can you stoop so low ? Why is your Organisation so insensitive ? Are all the responsible officials in deep slumber ?
Following email was sent by me to
lifeline@iciciprulife.com
Since then I am being shunted around with usual rules being thrown out to me, not heeding to my earnest appeal of surrender of the policies.
I had handed over a cancelled Cheque of IDBI BANK Account to transfer the payout of my Son’s policy. Instead ICICI PRU sent the balance amount to Bank of Maharashtra account and without informing me used IDBI BANK Cheque for ECS Purposes.
At the end of this comment I have given two names of the officers who have betrayed my faith in them as well as ICICI PRU LIFE INSURANCE CO.
I want my money back for both of these policies, immediately, because of the Corona Pandemic Situation and my income has dwindled/dried up.
I am a senior citizen and I am 75 years old.
Date : 28th March 2021
Dear Sir,
Sub. : Surrender of ICICI Pru Signature Policy Nos. Due to extraordinary circumstances of Covid-19 Pandemic
1) Arav, Policy No.
68826777
2) Aria, Policy No.
68827021
First and foremost is the situation created by the Covid-19 (Corona Virus) Pandemic, where my sources of income have dried up. As a result of which I am unable to pay the Premiums of both of the above Policies.
Hence I am SURRENDERING BOTH OF THESE POLICIES.
Secondly, my bank account was debited by you (ICICI) for ₹ 100,000/- on 26th March 2021, WITHOUT ANY PRIOR INTIMATION TO ME. EVEN NOW THERE IS NO COMMUNICATION FROM YOU OR ICICI PRU, NEITHER BY EMAIL NOR MESSAGE NOR AN OFFICIAL LETTER. THIS IS JUST HIGH HANDEDNESS BY YOU AND ICICI PRU LIFE.
Probably this is for one of the two policies, and I am totally at a loss to understand, for which policy you have collected the money.
How can you withdraw money from my account, please let me know, IMMEDIATELY.
AND REFUND ME THIS AMOUNT, CREDIT TO MY ACCOUNT WITHOUT ANY LOSS OF TIME.
Narendra Laxman Shinde
Policy Holder
Mo. No. 8055851818
Please Acknowledge.
cc… 1)..Mr. Munna Thakur
License No. 01356382
Mo. No. 98500 92436
cc… 2)..Mr. Mahesh Chandra,
ICICI Pru Life, Pune
Mo. No. 91689 33675
These two are the gentlemen who lured me to take these policies when my Son’s policy payout was approved & was to be credited to the bank. The premiums were deducted from the payout amount.
Dear Neha
Thank you for your email as discussed , on your request made earlier i had reached the suburban diagnostic center on the 10th 4/2021 at 11.45 , on arrival i was informed that the TREAD MILL TEST could not be conducted as SUBURBAN DIAGNOSTIC CENTER had received No Intimation from ICIC PRU OR ITS TEAM
YESTERDAY I DID RECEIVE A CALL FROM SUBURBAN DIAGNOSTIC AND THEY TRIED HARD TO PROVE THAT I HAD NEVER REPORTED TO THEIR DIAGNOSTIC , WHICH WAS VERY DISGUSTING ON THEIR PART
I DID REPORT TO YOU THAT SUCH A CALL WAS MADE BY YOUR APPOINTED VENDOR
I AM ACTUALLY FED OF NOW CHASING ICICI PRU FOR MY POLICY ,
I AM LODGING A FORMAL COMPLAINT WITH THE LOCAL POLICE IN WRITING WITH A COPY TO IRDA AND CONSUMER COURT AND LET THE LAW TAKE IT OWN ACTION
I’ve been speaking to your representatives and writing emails since Nov 2020 to claim annuity policy of my deceased mother . There has been no response as every call I make I get pushed to another desk and representative. This is ongoing since November 2020 and it is extremely ridiculous unless it is the NORM for ICICI PRUDENTIAL. I have submitted all required papers by your company as a nominee. Finally found this space and trying my luck here now. I hope I get the amount before I die !!!!
Horrible Horrible customer service. They are Fraud, they have provided me misguided and mislead information on the policies for which I have suffered a loss of more than INR 33Lakhs. From past 2 years I have been complaining but I have received just the torture, mental harassment from the staff. I have cried begged to senior management but all my efforts are in vain and now I am in a verge of committing suicide because I can’t handle the torture. @Sandeep Bakshi please work and provide the customer timely solution else if something happens to me u will have to pay life insurance to my beneficiary.
I foreclose my ICICI Prulife policy in March 21, I have been chasing Prulife since than to make payment – so far I have sent 37 emails and 39 phone calls from UK, every time I get new story. First they said they tried to transfer the money in my NRE account but could not do it because it is frozen which is pack of lie, my account is running , then they said they sent the cheque to my India address and charged me Rs 590 which is again lie, my brother is living there and courier never tried to deliver. when I call every time I have been told that it is under process and I will receive the money within 48 hours – when that 48 hours is going to come, no one knows. I never ever seen such a bad service. Imagine if policy holder dies what chances are there for the beneficiary to get the money from this kind of company. This company should not be allowed to trade according to my honest openion.
I forgot to add above that my policy number is 19933046, I have been told so many times to send copy of my bank statement, copy of my pan card etc, which I have uploaded as well as sent but it is very clear that in Prulife left hand does not know what the right hand is doing. They don’t have the decency to reply your emails either. I demanded from them so many times to explain to me how they arrive at this amount, pay me interest on money they are holding but still no reply
Hi All,
Please find the attached.
Complaint #: 198883822
Plan requested on – 29-Mar-2021
Plan : ICICI Pru Smart Term Plus
Name: Ranjani Santhanakumar
Proposal# : OB16562846
Policy#:96588214
Proposal requested for 72 Lakhs.
In which, I have opted for 72Lakhs of Life insurance coverage dated on 29-Mar-2021. But the ICICI Pru team recommended 53 Lakhs rupees updated and the same reflected in the site date on 03-Apr-2021. On top of that, the back-end team requested to share any of the collateral against the insurer name, for that copy of document shared over mail.
More than 2 months were completed and there was no action taken against them.
Repeatedly reported the same to the customer care department, but so far no action has been taken. And also I haven’t received any call-back though it was promised by the respective team.
Kindly advise at the earliest.
Note:
The premium calculated based on the revised plan 01-Apr-2021. In which 5% amount has been added and the revised proposal had been shared for 53 Lakhs rupees as “Life insurance coverage”. The revision to be done.
Regards,
-Ranjani
policy number :73663240
There was request raised on Jul 21 for the same issue over the phone and it wasn’t resolved yet ,that’s reason I’m writing mail after doing multiple escalation .Been ICICI customer more that 14 years one of worst experience i had so far and thinking to cancel all the relationship with ICICI . Can someone take it a high priority and resolve this issue if not planning to cancel the policy ..Do educate the customer support person how to resolve the issue instead of giving different different solutions each time whenever I have customer support .Please listen to my call recording about this policy start from Jul 21 onwards and what resolution was given to me each time ..But still issue not resolved instead of that my amount got deducted couple of times..ONE OF THE WORST SERVICES I HAVE WITH ICICI .
Non making payment of my maturity value of life insurance policy no. 00116001 as requested on 19th March 2022 before maturity on 28th March 2022
Policy Nu C0466188
Please note that since December 30, 2022, I am keep on chasing for refund for Rs 71 Lacs invested in Saral Pension Policy No. C0466188
There was misunderstanding and miscommunications regarding issuing of this Policy within myself and our agents. I had clearly informed to the agents to invest in Fixed Deposit @ 6.37 interest as suggested by them over the phone as I need this fund in December 2022 for the property investment purpose.
However, without my proper knowledge I had signed this policy blindly assuming that I will receive the funds in December 2022.
Now, I came to know that this amount I cannot receive until my lifetime. This was not at all discussed or convinced to me.
I had requested several times to ICICI Prulife in their email ID to cancel this policy and refund to my account and till date I am receiving only different different dates for solving rather providing refund.
I am afraid, no one from Prulife concerned people called me for this issue till date.
Therefore, I humbly request your intervene in this issue and resolve to get the refund on immediate basis as I need to pay our builder for the balance amount for the invested property.
Your cooperation in this matter is well appreciated.
Appalled by your lack of customer service while trying to buy a term plan online. The call center is inefficient and wait is too long and a total waste of time.after call drops again have to repeat the history and no one bothers to call back.I have not understood the role of the ‘relationship manager’ – absolutely useless and calls when the company needs something and not when the customer needs something.regret my association with you