ICICI Bank Contact Details, Office Address, Phone No, Email IDs

ICICI Bank Contact Details, Office Address, Phone No, Email IDs including headquarters address, office phone number, customer support helpline number and email id is available here with company bio data, network presence, as well as service locations. If you are looking for the profile like foundation year, founder, office locations, parent company, etc. So, from below, you can get all that including contact details of ICICI Bank in India.

About ICICI Bank

ICICI Bank Contact Information is available here shared by ICICI Bank, is an Indian banking and financial services company headquartered in Mumbai, Maharashtra and Registered office in Vadodra, Gujarat. It was founded in 1994, having main office as Headquarters office in Mumbai, Maharashtra, India. ICICI Bank provides businesses across India engaged in a number of products and services including Retail banking, corporate banking, investment banking, mortgage loans, private banking, wealth management, credit cards, finance and insurance. Below, you can check all types of details of ICICI Bank.

ICICI Bank Company Important Information

  • Industry: Banking and financial services
  • Founded Year: 1994
  • Headquarters: Mumbai, Maharashtra, India
  • Area served: Worldwide
  • Key people   Girish Chandra Chaturvedi(Chairman), Sandeep Bakshi(MD & CEO).
  • Products: Retail banking, corporate banking, investment banking, mortgage loans, private banking, wealth management, credit cards, finance and insurance.
ICICI Bank Contact Details, Office Address, Phone No, Email IDs

How to find ICICI Bank Contact Information

The company has millions of customers and they always try to find ICICI Bank contact details including office address, customer care, social pages on the internet. Sometimes, customers faces several types of issue with products and also want to contact for general queries. But, they don’t know how to find ICICI Bank for customer support, as well as how to reach ICICI Bank customer care.

In this article, you can check all important details and fastest ways to reach ICICI Bank India customer care team and other departments for any kind of help, general information, sales and technical support before and after sales. Here, you can find customer care number of ICICI Bank, main office address of ICICI Bank, as well as ICICI Bank toll free number, ICICI Bank India helpline no, ICICI Bank phone number, social ids, website, blogs, as well as contact information of board of directors, if available.

ICICI Bank Customer Care Details

ICICI Bank Customer Care Number 1800-102-4242 (Toll free)
ICICI Bank Customer Support Email NA
ICICI Bank Main Office Address ICICI Bank Tower, Ground Floor, Bandra Kurla Complex-Bandra East, Mumbai 400051,  Maharashtra, India
ICICI Bank Main Office Contact Number +91-22-33667777
ICICI Bank Facebook Account www.facebook.com/icicibank
ICICI Bank Twitter Account https://twitter.com/icicibank
ICICI Bank Instagram Account www.instagram.com/icicibank
ICICI Bank YouTube Channel www.youtube.com/user/icicibank
Official Website www.icicibank.com

Note: Some numbers provided above may be non toll free number, so please verify call charges from your operator before call.

ICICI Bank Office Locations

Through the information of ICICI Bank offices, you can get much more support after customer care department. Here, you can check headquarters address of ICICI Bank, contact information of ICICI Bank corporate office, as well as ICICI Bank office locations with contact details.

ICICI Bank Corporate Office Contact Details

  • ICICI Bank Corporate Office Address: ICICI Bank Tower, Ground Floor, Bandra Kurla Complex-Bandra East, Mumbai 400051, Maharashtra, India                                                                                                      
  • ICICI Bank Corporate Office Phone Number: +91-22-33667777
  • ICICI Bank Corporate Office Fax Number: NA
  • ICICI Bank Corporate Office Email ID: NA

Check Also: If you want to check contact information of HDFC BANK in India, so you can visit here

ICICI Bank Website and Other Info

For more information about ICICI Bank, you can visit at the official website, where you can check more information.

  • Official Website: www.icicibank.com                               

As you checked companycontactdetails.in has provided ICICI Bank Contact Details, Office Address, Phone No, Email IDs including customer care, office phone number, headquarters address, as well as website and social profiles. If are facing any type of issue with above-given information, so you can tell us.

40 Comments

  1. KIND ATTN: Mr. Sandeep Bakhshi
    Managing Director & CEO  

    ALL CONCERNED 
    THIS IS THE 6TH REMINDER IAM SENDING TO TRANSFER THE FUND WHICH IS DUE  FROM 9TH OF SEPT , NOW IT IS 16TH , UNTIL NOW NO OFFICIALS RESPONDED FOR MY ANY EMAILS  
    On Tue, Sep 15, 2020 at 2:26 PM Sudheer Thirunilath wrote:
    Dear Sirs 
    Please note that I received an call from below number and she first told my account no not updated in system and we do tomorrow, then how you send an email to customers that the money already  transferred on 9th of September!!!!! So you are sending false emails to customers which I have a copy of same and also the recordings of voice call received now .
    +912261930700
    Last 3 months ago I updated my account details in icici pru  as advised by your representative and I have the confirmation which received from you  … 
    I need to know are you playing with our money. Let me take this matter to solicitor for further investigation. 

    On Mon, 14 Sep 2020, 15:01 Sudheer Thirunilath, wrote:
    REMINDER 
    On Sun, Sep 13, 2020 at 2:54 PM Sudheer Thirunilath wrote:
    Dear Sirs 
    Last many years I used to get the same message from you , can you please send me the Transfer copy which you mentioned it is returned . Let me sue you for the delay and let it goes to the medias also . On 9 th you transfered and your bank got reply on on 13 the Saturday so Sunday closed and for the same I need to write the same emails again and again . I have clearly mentioned  the account no  in email and  it take 4 days for you to reply that you got it back !!!!!! 

    Dear Sirs,

    Please check the Insurance policy , the amounts are transferred thru NRE ,
    so the refund will be thru NRE account

    *SIMYBALAN  : NRE ACCOUNT 022101001417*

    *Thanks and Best Regards *

    *SIMY SUDHEER *
    Tel.Bahrain: (+973) 39461746 / 33777202
    Tel India: + 91 9744905522 / 7025604455
    Tel:Off: (+973) 17740531 , Fax: (+973) 17740449
    E-Mail: thirunilath@gmail.com
    Post Box No: 10628 ,Diplomatic Area
    Kingdom of Bahrain

  2. To,
    The CEO
    Icici Bank(Head Office)
    I have a seroius complaint against your Chennai’s 5th Avenue branch, Anna nagar, kindly call me on 9841047867 asap. I had been a customer of Icici bank for more than 25 years now. I had to close all my gold loan accounts only due to the misleading tactics, false promises and by the very rude & misbehave attitude by the branch manager(Mr. Jyothi kumar). I was forced to close all my gold loans account with immediate effect only because the manager had created unpleasantness yesterday & today when I went to close all my gold loan accounts. For your information your branch had damaged my gold ornaments.

    R. Azeemullah Khan

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  3. Subject : I taken home loan nearly by one year but still now i didn’t get home insurance bond 
    Dear Sir,
    I Mera suneetha taken Home loan from ICICI HOME FINANCE at Kakinada East Godavari District on October 14 th 2019 my A/C NO LHKKN00001312927  Thank you for your Bank. But i couldn’t receive my insurance Bond nearly by One year .I complaint  so many times  to your bank  but they are not respond.  I submit my SBI bank statement  ( i.e. Deductions for  PREMIUM FOR INSURANCE on 24 th October 019 cheque nos 81506,81608….Rs.25,8617&Rs 15,352) 
        Sir i am waiting for  insurance Bond nearly One year. In covid -19  if I face problems means who’s responsibility   it is ? if you are not resolve this issue means I will  approach COURTso kindly requesting to you please resolve this issue                                  
                               Tanking you sir

    • सेवा में
      श्रीमान जी महादेव
      सोनू ब्रांच
      आईसीआई ब्रांच थाना मेरे को सर कोई जानकारी नहीं देता मेरा इसमें अकाउंट फोन कर रहा था मेरे को 6 महीने हो चुका है सर यह बता दीजिए मैं आप क्या करूं मैं मैंने काफी परेशान करके रखा हूं मेरे को दर्द से भगा देते हैं गाली और देते हैं खाता संख्या 091101517474 आपसे निवेदन है मेरा अकाउंट तुरंत कार्रवाई चाहिए मुझे मेरे को कोई जानकारी नहीं देते हैं मेरे को 6 महीना हो चुका है सब में क्या करने बता दीजिए प्लीज सर हेल्प मी मुझे 6 महीने हो चुके हैं 30000 का में रखा जा चुका है आने और जाने का मैंने कोई गलती नहीं किया फिर भी मेरा अकाउंट बंद कर रखा है कोई वजह भी नहीं बताता है मेरा अगर मैंने कोई गलती की है तो उसका जिम्मेदार में हूं मैं रहता हूं क्यों बंद किया यह तो बता दीजिए किसने बंद किया स्टेट हरियाणा जिला नहीं तहसील फिरोजपुर झिरका डाकखाना बीमा गांव दोरखी
      शहजाद पुरुष मुबीन आपसे निवेदन है मेरा अकाउंट तुरंत शालू कराया जाए आईसीआई ब्रांच सोहना खाता 091101517474 मौसम क्या है शिवनी से बंद है मेरी कोई सुनवाई नहीं होती

      8690936976
      8930170313

  4. Dear Sir,
    I used ICICI credit card from last year.
    When I get credit card I got call for health policy and I purchased that policy and pay regularly emi of policy.
    After I get another called for policy that time they informed me if you not purchased this policy your health policy was invalid,that time I’m say ok for policy because of my previous policy.
    After I also pay premium for both policies.
    After 1 month I got call from your service team regarding policy,that time I enquired about accidental policy was compursary purchased to countine my health insurance.

    They informed me not necessarily to purchase this policy.
    I think from customer side these froud to sell the policy and same time I informed to cancelled my policy.
    These request send to ICICI Lombard and ICICI credit card customer care.
    ICICI Lombard cancelled my policy in August 19 and that time they informed me we informed for revresel your credit ammount and I also informed to ICICI customer care to refund my ammount.
    From Aug 19 to Aug 20 I’m not getting reversal of money and charges incresing in my credit card ammout.
    Today I also getting mail new date 6th October to resolved the issue.
    Complite 1 year I’m not getting my money.
    ICICI Lombard informed me they informed same time when cancelled the policy.
    My cancelled policy premium liying with your company account.

    Please suggest,

    Due to your company issue my credit card out standing ammount cross 24,000/- And my CIBIL score gose down.

    ICICI Lombard or ICICI credit card bank give me 12% interaste on my ammount which Was liying with you.
    Please suggest what can I do.
    I want to close these matter and im getting very bad experience with ICICI.

  5. Priority- Very very very urgent

    Dear sir ,

    It seems to be very unprofessional that i tried to contact you from last 4 days about the solution of my problem that is you have unnecessarily deducted Rs 5430 twice and other 4 more transactions from my saving account and not refunded yet.
    Your team supervisor Miss Tulika promised to call me about the same query but not done yet after waiting for 2 days.
    Your team is not helping me in this problem and i need urgent solution else i have to go to consumer court on monday before 12 pm for fraud and money cheating without my permission, ignorance of customer, fake commitment, mentally harassment etc .
    I am writing this to you with a positive hope finally.
    Pls look into it urgent.
    Bablu Agarwal
    9058480505
    7703933823

  6. Myself Aftab Alam proprietor of Aram Fashion current account holder of your bank which account no. bear 043105500906 I booked complaint for amount reversal I was told it will be credited within 7 working days now it is more than 20 days but amount not credited in my account. I called up several times to customer care number always they promise it will get refunded but not yet. My service request number is SR700382721. Please give me positive response as soon as possible.

  7. Kindly ears settled from CIBIL REPORT DUE NO ANY BANK GIVE ME LOAN SIR ON 15/012014 GIVEN Gold loan Rs 60000/-and deposited date 22.6.2015 but not clear and then bank settled on 3/7/2015 pl.correct mycibil report Shall greatfull to you sir .

  8. To,
    Date: 12-10-2020
    Mr. Girish Chandra Chaturvedi
    The Chairman
    ICICI BANK
    ICICI BANK TOWER
    NEAR CHAKLI CIRCLE OLD PADRA ROAD
    VADODARA GUJARAT

    Sub: Refund of Rs.26115/- deducted from our bank account unethically, fraudulently by your bank.
    Ref: Commercial Vehicle loan A/c no. 1. UVXXXXXXXXXX1277 NAME: TARA CHAND DAGA
    2. UVXXXXXXXXXX6953 NAME: BHARAT DAGA
    3. UVXXXXXXXXXX6909 NAME: TARA CHAND DAGA

    Respected Sir,
    I Highly Insist you to read the letter thoroughly to know the level of Unethical, Ruffianist, Irresponsible activities which is going on your ICICI Bank, Chowringhee Branch, Kolkata.
    Since the time we availed the above mentioned Commercial Vehicle Loan facilities we have been paying our EMI’s regularly.
    After sudden breakthrough of COVID-19 Pandemic and complete lockdown, we approached your Chowringhee Branch Kolkata and contacted your Employees in the Loan Department Mr. Subhodip (Contact No. 85XXXXXXX7) & Mr. Raj Ravi (Contact No. 85XXXXXXX6) during sometime on July 13th 2020 for FORECLOSING our above loan account.
    They gave us statement which included OUTSTANDING PRINCIPLE; LATE PAYMENT PENALTIES: CHEQUE BOUNCING CHARGES: INTEREST FOR THE MONTH: PREPAYMENT CHARGES: INTEREST ON PENDING INSTALLMENTS; ETC. Attached herewith; and also said there will be slight change in final amount on the day of final payment.
    Then we approached your COLLECTION DEPARTMENT Mr. Rudrajit (Contact No. 91XXXXXXX3) & Mr. Sudhanshu (Contact No. 73XXXXXXX0) for requesting waiver of prepayment charges.
    On 10th August, 2020 we received an Approval Confirmation of Waiver of 20% on Foreclosure Charges of Tara Chand Daga & Bharat Daga, copy of approval attached herewith.
    Now, on 19th August, 2020 we visited your branch and again your Mr Subhodip (Contact No. 85XXXXXXX7) and after getting the Final figures of Amount Payable, we finally issued and deposited Cheque No:- xxxx79 & Cheque No.: – xxxx84 according to the foreclosure statement received by your branch.
    The above two cheques were debited to us and credited to your account on 25th August, 2020. Finally, we were relieved that no more burden of EMI’s for above two loans.

    But, the twist and harassment begins now, then onwards we had been receiving regular calls & messages on our Registered Mobile Number (9xxxxxxxxx) reminding us of our EMI date and your callers are bullying us to maintain sufficient balance, despite our account being closed as the amount was paid.
    So, on 5th September, 2020; once again we had to take the Initiative to visit your Chowringhee Branch and we submitted a letter requesting to close our above account on priority basis, copy of letter is attached herewith.
    Surprisingly, on 7th October, 2020 we found that Rs. 26,115/- (Rupees Twenty Six Thousand One Hundred Fifteen Only) was debited from our Bank Account through ECS Mode against EMI of Loan A/c No. UVxxxxxxxxxx1277.

    Sir, will somebody from much Esteemed Bank tell us that where our fault is and who is responsible for the monetary loss we have suffered & the mental and physical harassment we had to go through your banking system, and nobody in the branch are answerable having no solution for customers.

    Sir, we had been charged huge amount for cheque bouncing charges and huge interest for delayed period. But, what is the compensation for the damage done to us.
    Therefore, now it is requested to refund our Rs. 26,115/- immediately with compensation, if you think fit.

    Sir, we are very general traders (Common Citizens) and don’t have that infrastructure or capacity to fight legally, which surely you will also not like while being one of the largest Banks in the World.

    So, please do the needful and oblige.

    Thanking You
    Yours Faithfully

    TARA CHAND DAGA

    CC: 1. Sandeep Bakshi (M.D. & CEO), Icici Bank Towers, Bandra Kurla Complex, Mumbai, Maharashtra-400051
    2. Reserve Bank of India, Ombudsman- 15, Netaji Subhash Road, Fairley Place, B.B.D. Bagh, Kolkata-700001.

    N.B. 1. FOR ALL THE REFERENCES & ATTACHMENT OF PROOF PLEASE CHECK YOUR CUSTOMER CARE SERVICE EMAIL ID (customer.care@icicibank.com)
    2. HARD COPY OF THIS MAIL SENT VIA POST.

  9. Sub: – Amount Debit from my Saving Account No. 03550103554
    Dear Sir/Madam,
    I want to inform you that on 13th October 2020 Mr. Amit Ghosh paid Rs.20000/- (Twenty Thousand only) by mobile banking between 2.30PM to 3.00 PM and credit in my account but after 5 to 6 hrs. that amount was debit from my account between 9.00PM to 10 PM. Now my clients ignore to pay that amount.
    On 14th October 2020 I spoke to customer care number they told me there is some server problem so your amount is debit from your account. Then I talked with senior Ms. Shuruti she told me I will call you in 1 hrs and short your problem but till today 16th October 2020 no response from ICICIbank customer care. On 15th October again I contact to customer care number and talked with executive Ms Priyanka I requested to give her senior Ms.Shuruti. she kept me on hold but after 5 to 6 min phone was disconnected. I also gave male to imobileapps@icicibank.com.
    I am very much concerned about safety and privacy of my ICICI account this is not happened for the first time in this account.
    Please take action on this matter as soon as possible
    Thankyou
    Kunal Bansal
    9903244314
    Account No. 035501003554
    Branch -Lake Town
    Address -Block H Plot 9 Naskarhat Tagore Park Kolkata 700039

  10. I had a complaint regarding my loan application and wrote to the loan dept regarding this. Someone called me and registered Ticket SR706161934 and said that it will be resolved within a day or 2. Next day I get a SMS stating that someone reached out to me to resolve the issue. I was wondering who reached and wat was the resolution provided. This is weird.

  11. You have deducted 4899 rs from my new salary account for demat account ending with 283 which is linked with old account …I haven’t signed the demat account form as well as I never got demat credential from bank because that account activated by you without my consent..

    Actually I got job offer and I do not have money to go pune because you have deducted my account balance 4899..if you didn’t refund that amount my hole career will spoil . if I did suicide the ICICI bank will responsible for my suicide and before sucide I will post these thing on social media and will file FIR against your bank..I have already informed to my two kids and wife and parents…

    Please call me before 30 oct and close the demat account(39697283) and old account which is linked with Demat.

    Don’t take casually, I got frustrated as I haven’t got any response from customer care..

    Regards
    Kumar Bhagwan Rasal

  12. Reg : My Late Husband E. Sivaram’s Loan Against Shares AC ; ICICI Bank Thrissur

    Respected Sir/Madam,

    My husband E.Sivaram passed away on July 22nd 2020 at Coimbatore (where I’m presently residing) without leaving a will or details on his investments or loans. During the 13day mourning period, checking his mails I found he had dealings with ICICI bank. I approached the ICICI Bank, Trichy Road Branch, Cbe & the Deputy Manager was kind enough to give me the details :
    E. Sivaram
    A/C No : 018005001117
    IFSC : ICIC0000180
    Branch : Thrissur
    A loan against Shares – & the amount due on that date-28/July/2020 was RS 19,98,000/- .

    The Deputy Manager gave me details of the Thrissur Branch & Manager & I contacted him. As he was not responding, A friend in Thrissur personally went to the Thrissur Branch & enquired & I subsequently spoke on the phone to the Manager.
    He reconfirmed the amount & since there was No nominee mentioned, he asked me to revert back to him when I get the Legal Heir certificate. On my repeated enquiries about interest etc charged on Non payment till I get the required certificates, he assured me that it would be only a nominal amount & that nothing can be done till I obtain the Legal Heir Certificate.
    Since then, In Spite of my requests, no mail regarding details of the Dues of my Late Husband nor details about the closure of the Loan Ac nor what Documents are required for the same or details were sent to me.
    Neither did the Manager or anyone from the Thrissur Branch ever answer my calls nor return them.
    On 23/10/20, With the legal heir certificate,I called the Manager who told me that I could do the required procedure in the Coimbatore branch & will revert to me with the Coimbatore Manager on Conference Call & the Settlement amount.
    Soon after,he called me & very rudely said that my dues were RS 21 lakhs & if I don’t settle it the same day, the bank will sell the Shares pledged against it.
    When I enquired about the high spike in amount of Rs 1 lakh in 2 months, he very rudely said that I better pay it immediately & he had no inclination to explain the details nor give me details of the Coimbatore Branch Manager etc. He just cut off abruptly & since then did not even pick up the phone In Spite of my repeated calls.
    I Panicked, & on advice of the Cbe Branch Manager, did an RTGS transfer with the SuperAnnuation Money of my Late Husband which was credited the previous day in my Son’s Ac & with whatever I had in My Savings Ac- In Total 17.5 lakhs as I didn’t want the Shares to be sold as threatened by the Manager, ICICI Thrissur. I am also trying to arrange the Balance amount to be paid soon.
    Sir, My Late husband E Sivaram, AVP, HDFC Bank, died of a sudden cardiac arrest without leaving a Will. My Elder Son is abroad & has not been able to come due to the Pandemic. My second son is a dependent child, My Husband’s Acs are all frozen & only now the process of settlement will begin as I have just got the Legal Heir certificate.

    1. In such a situation, How fair is it that your Manager is so Callous when dealing with a Widow who barely is coming to terms with her personal loss & has now to arrange such a huge amount of money without even 1 single information either by Mail or phone from the Branch Authorities since 3 months.
    How can there be such a huge spike in Interest of Rs 1 lakh in 3 months & that too when I was assured by the Manager that it will only be a nominal amount. if the Manager had even advised me that the Interest would be so high in a space of 3 months- I would have at least tried & made some arrangements for a Minimum Sum to be transferred. I have still got no details of the Interest/Penalty explained to me.
    When I am willing to do a Pre Closure- At Least on Compassionate grounds,Can the amount payable be fair enough as it is due to the sudden demise of my Husband & I have a Dependent child.
    When your Manager failed in his duty of informing me of any details since 3 months In Spite of my repeated requests & my unanswered calls- Is it fair of him to threaten to sell the shares pledged in these circumstances. I didn’t willfully default on payment- it’s only because he advised me to revert once I got the Legal Heir Certificate which took me 2.5 months to get from the Govt & even then it was me who contacted him expressing my willingness to close the Loan Ac- How fair is it that such a huge sum of Rs 1 lakh Interest has been charged extra for 3 months as a result of the Manager’s indifference to appraise me of the same when I spoke to him on July 28th
    I request the Authorities to kindly treat my case fairly on compassionate grounds & kindly do the needful & please apprise me of the Final amount I have to settle keeping in mind my willingness to Pre Close my Late Husband E. Sivaram’s Loan Ac against Shares.
    I kindly request for a Waiver of the Interest/Penalty as also a reduction in the Final Amount I need to pay against the Loan Ac.
    Please treat my request as More of a Fair treatment of a Widow’s request to arrive at a reasonable Closure Amount than a Complaint against the Manager- though every word I have written is true. Kindly understand the State of Mind I’m going thro in the present circumstances & every Re today counts in my life especially as it is the Hard earned Money of my Late Husband which I cannot afford to waste especially since I have a Dependent child .
    Regards,
    Sangitha Varier
    w/o Late E. Sivaram
    Coimbatore

  13. To: Sandeep Bakshi (M.D. & CEO), Icici Bank Towers, Bandra Kurla Complex, Mumbai, Maharashtra-400051
    I have been having problems with your staff on few accounts that we hold.
    Since 12 months I have been sending emails. I cannot go into details but you can talk to your staff (Manju Tolani, Sourav Chakraborty and Suchita Singh)
    signed G.J.

    t

  14. Sir
    Need to transfer amounts for an emergency at home….have called multiple times..also visited your branch…latest SR nos. being 709524485/ SR 706922616

    Need urgent help in transferring my funds..

    regards sharad

  15. Dear Sir

    we are maintaining baniking with icici bank from last 10 years .i have deposited one my cheque in my current account which after three days still not clear so i have visited Drive in Road Branch. bank staff is not responding in this case . they said this is not handled at our hand. not answering my question. if such way bank will block our fund than how can we make business.

    Details of cheque given below

    Ch no 003681
    Bank Name: The Mehsana Urban Co OP Bank Ltd
    Amount 215678.
    Account no : 6483805051627

  16. TO: SANDEEP BAKSHI (M.D. & CEO), Icici Bank Towers, Bandra Kurla Complex
    I SENT YOU THE FOLLOWING MESSAGE ON THE 7TH NOV. I AM STILL WAITING TOF THE REPLY.
    SIGNED
    G.J.

    To: Sandeep Bakshi (M.D. & CEO), Icici Bank Towers, Bandra Kurla Complex, Mumbai, Maharashtra-400051
    I have been having problems with your staff on few accounts that we hold.
    Since 12 months I have been sending emails. I cannot go into details but you can talk to your staff (Manju Tolani, Sourav Chakraborty and Suchita Singh)
    signed G.J.

  17. TO: SANDEEP BAKSHI (M.D. & CEO), Icici Bank Towers, Bandra Kurla Complex

    I sent you a message on the 7th Nov then repeated on 13th Nov and now this one.

    I am sorry to say that you employ some of the most unwanted staff who are only goo at apologising. For one year I have heard nothing but excuses and and not accepting the mistakes and blunders created by the staff. Mr Bakshi Can you as a respected MD & CEO delegate a member of your staff who can talk sense undersatnd the problems. I live in EUROPE and due to Covid 19 I cannot fly to Mumbai to personally sort the problem or move all the family accounts to a more sensible bank.
    I hope you will take action.
    Thanks
    Signed G.J.

    • On 08.01.2020 amount 3000 invested in ICICI prudential advantage fund , I have signed DD at ICICI Bank faridpur branch. After January no installment deducted for this fund. I think they made only DD not done the steps that’s why I am not able to see the fund value.
      Kindly return my amount. I fed up with the service.

  18. Mr. Girish Chandra Chaturvedi
    The Chairman
    ICICI BANK
    ICICI BANK TOWER
    NEAR CHAKLI CIRCLE OLD PADRA ROAD
    VADODARA GUJARAT

    I Sent SANDEEP BAKSHI (M.D. & CEO) a message on the 7th Nov then repeated on 13th Nov and now this one.

    I am sorry to say that you employ some of the most unwanted staff who are only good at apologising. For one year I have heard nothing but excuses and and not accepting the mistakes and blunders created by the staff. Mr Chaturvedi Can you as a respected Head of the Bank delegate a member of your staff who can talk sense understand the problems. I live in EUROPE and due to Covid 19 I cannot fly to Mumbai to personally sort the problem or move all the family accounts to a more sensible bank.
    I hope you will take action.
    Thanks
    Signed G.J.

  19. Dear Sir, Madam

    Got a 3rd class service from ICICI Bank Bhandarkar Road Branch, pune. We contacted Ms Mubina from bhandarkar road branch for opening a current account, she gave some executives phone no. named Rohit. He called us at the bank on 12th Nov 2020. we went there , filled out a complete form on his tab, gave Rs 1,00,000 cheque for opening a current account. Except sat & Sun, calling Mubina mam everyday. Everyday she has been giving some shitty reasons since 1 week. I already have total 4 business accounts in ICICI bank, that also i may shift to other bank because of this incidence. i dont think so i wont be able to open an account in ICICI now onwards. Really pissed off with ICICI service

  20. Mr. Girish Chandra Chaturvedi
    The Chairman
    ICICI BANK
    ICICI BANK TOWER
    NEAR CHAKLI CIRCLE OLD PADRA ROAD
    VADODARA GUJARAT

    MAY I PLEASE HAVE AN ANSWER TO MY MESSAGE OF 17TH NOV.

  21. Sir maine gold bond purchase kiya tha online aur mujhe abhi tk certificate nhi mila . Apke branch me jata hu to bolte h online bat Kro aur online wale bolte h sir mujhe nhi pata
    Mai 4 month se pareshan hu plz help me
    9625509564

  22. Dear sir

    My Account freezed Last 15 days.
    I update my KYC through Netbanking.( updated is successfull.)
    1.But My debit card is blocked.
    2.my account also freezed.
    3.My all documents submited on branch. and also updated on Netbanking.
    But Till now 15 days pass,
    4.10 times contact customer representative they are says your account is not freeze.
    5.Debit card blocked.Not able to withdraw cash from ATM.
    6.Credit Card Auto Debit is working .two days pass payment is not Paid to CC No.4375 xxx xxxx 7008.

    what to do…what is the solution for this above problem.
    Give the Higher Authrities contact details.
    Awaithing for your reply.
    Thanks
    Zakiya Banu T.
    My alternate Number.7010766294.
    9487616860.

  23. Dear sir

    mera icici se card to card credit card banaya gaya tha. lekin net banking or imobile app per password genrat nahi ho pa raha hai customer care or nearest branch se koi support nahi milney ke karan me due date per credit card ka payment nahi kar pa raha hu. futher me lagney wali panalty or dues ke liyey me bank ko responcible nahi ho jab tak mera net banking nahi chalo hota hai me payment karney ki isthiti me nahi hu

    app bank se excutive bhej kar meri poblam ko solve kara dejiy

    Awaithing for your reply.
    Thanks

    Santosh kumar Singh
    9540122536

  24. I am dsa of icici fastag
    Since 2 years we are selling icici fastag
    Now icici one staf asked my DSA id password forcefully when i deny to give same . He said now i see who will map your tags and who is going to correction like vehicle no. Update mobile no. Update any customer complains . by using wrong words .

    Now i have no support from icici fastag team . And i have taken others bank dealer ship to sell fastag.
    This is the way icici staffs are giving service to dealers . He asked my id just because I have not given he will not assist me. He wants to sell fastag from my id and take extra money from Customer. Because dealer can sell with his own price . And staffs cant take extra money from Customers .

    Kindly help.
    K have a proof in his msg .

    Thanks
    Abhishek Enterprises
    7021755855

  25. Dear Icici Team,
    I had given a request for loan against property in kottakkal branch kerala. I submitted all legal papers also in your executive said to me that only 8.5% interest rate when I was enquired in your bank. I accepted the same .Currently my loan status is approveL and interest rate 8.85%.I need an exact reason for changing interest without my knowledge orelse i will go to consumer court.

    CONTACT NUMBER :9895468583/8547596664
    A/C NO:193801501533

  26. Want to insert nominee for MF which I bought (unfortunately I forgot to enter nominee while buying). IN this regard, have written good number of mails with Nominee Form, there is no response from RM, or anybody.

    Can I have mail ID of Mr. Bakshi CEO pl

  27. sir i am not getting any help from icici bank i have called many times mail or customer care in your bank still my problem is not resolved nor my UPI transaction is not getting my amount deducted No one is able to answer the request, better will definitely solve it

  28. Cyrus Vincent Christian
    This client is working with a company named Fujitsu and is earning a salary of 105000 pm
    As per our recent searches he has taken 8 personal loans and has utilized 7 credit cards and has also taken disbursal of 2 Home loans
    As per cibil records his total outstanding on system is 2, 28, 85,710/-
    Now the question is a person earning 1lakh how can he pay this much Emi*s in all.
    In year 2019 he applied for multiple home loans and almost sanctioned 11 Home loans for more than 80 lakhs from each bank. He has also signed Docket for multiple banks and was in the process of taking disbursal also. Bajaj Finance has disbursed a Home loan for 89 Lakhs on 2 Flats and icici bank has disbursed a loan of 75 Lakhs on 2 flats.
    As per recent records this client has moved from this residence and has also hopped job
    He was working with Fujitsu earlier and is now working with Cisco systems. He has also changed his residence address and is now moved to a new apartment named Kumar Pragati D 403 wanowrie
    Cyrus is currently not working anywhere and has shifted is house from Maple towers B13 wanowrie . He is now residing at Kumar Pragati D 403 with his family as per Bajaj finance .His sister Vanessa Christian has also taken multiple loans who is working with Coti-viti company located at Yerwada
    Cyrus has recently got a job with Cisco he will be soon moving abroad as he has got a good position and will be moving soon. Bajaj finance has filed a case against this guy in wanowire police station so he has only kept Bajaj payments upto date if you see the cibil.
    When anyone goes at his residence for collection he calls 100 and complains that Collection people are harassing him. He will then file a fake complaint against collection representative saying that collection rep entered his house and misbehaved with his sister and wife so that womens case becomes strong. This is what he has been doing for past 7 months
    Aditya Birla has also filed a case against him for multiple loans taken. He has a family lawyer who tells him that u don’t worry just tell bankers that I have taken bankers that he has taken this loan for his sisters marriage and home renovation.
    He is closely working with a Lawyer so his confidence is so high on cheating banks.
    He is also lending money to people on 8% interest after keeping some property documents When Bajaj finance collections people found this they had also filed a complaint against him from which he escaped easily putting false complaints and statements against three Bajaj executives saying that they tried to molest his sister Vanessa.
    It’s a Urgent request to all the above bankers to come together and take action against this IT Employee who will soon run away from pune and we wont be able to locate him
    We are hereby sharing all contact details for this family
    Name : Cyrus Vincent Christian
    Current address : Kumar Pragati D 403 Lane Number 9, Kausar Baugh, Pisoli, Pune,
    Contact nos :
    Cyrus : 8554811177, 8208988491, 7666017538, 8928998049, 7798226523 , 9765483653 9373153527 and 7767844808

    Request you all to take necessary action on the same asap

    Your Faithfully
    Manish

  29. Who are you discuss my financial matters on a cheap forum like this? Please share your details and I will file police case against you and your firm.

    • Mr Manish from whichever firm you are kindly contact me soon and meet me at Kondhwa Police station for spreading hoax information on this cheap forum. My numbers are active and I would like to meet you in person and show you who I am.

  30. Who are you to discuss my financial matters on a cheap forum like this? Please share your details and I will file police case against you and your firm. If you have the balls come to my residence and i will show you who you are dealing with

  31. Respected Sir,
    Myself, Indrajit Basak, Father’s name Ranjit Kumar Basak, from Bishwarup Apartment, 24 Ananda Mohan Bose Road, Kolkata-700074.
    Today, I came to know about CIBIL score & I have registered to check my CIBIL Score & surprisingly found that my CIBIL score is very low – 613.There is basically no reason behind my low CIBIL score.
    On further investigation, came to know that long back someone has introduced me as a guarantor without my consent. Later he became a defaulter for his property loan from ICICI BANK, resulting which my CIBIL score is impacted severely. I am surprised that ICICI bank without due verification has considered me to be a Guarantor and has victimised me.
    Pls. disclose all communications pertaining to my consent for being a guarantor. I strongly refuse to accept my CIBIL score and request you to do the needful. 
    Due to this reason I am facing a problem to get any loan from any Bank, and even if the Bank agrees then Interest % becomes higher.
    I would also like to inform you that you can check my home loan payment details, not a single dispute, even though I have foreclosed loan within 8 years instead of 20 years.
    There are other EMI deducted from my account for my son’s school, no dispute found in my account till date.
    Then how come my CIBIL score went down due to a fake reason. 
    In my CIBIL account gender is mentioned Female. From where you have found information that I am Female. All fake information added in my account & score became low.
    I have attached CIBIL score for your ready reference & requesting you to kindly review my account & fix the correct CIBIL score to get my loan. 
    All of my formalities completed from the Bank, just for CIBIL score I am just waiting to get my loan.
    I am looking forward to your urgent feedback & suitable score.
    Kind Regards
    Indrajit Basak
    9830689630

  32. This has reference to my Account no. 015201558484 with your bank ( Account active for thepast 15 years).

    I was offered a flexi cash facility ( Salary Overdraft) in the month of June, 2022 with a limitof Rs. 110000. I have been using this for the past one year….. Account no.015205016350

    However in the month of June , this year, the available balance under the OD was shown as zero and monies deposited into my SB account was appropriated towards the outstanding balance in the OD
    account. My three standing instructions ( ECS) given to other institutions have bounced and charges have been levied by the concerned institutions.

    On my visiting your Kalidasa road branch at Mysore to seek a solution, I was told by the branch that they are not aware about the salary OD facility and they have no information. I was asked to contact the customer care, which I did without it fetching any meaningful results ( for the customer care was as ignorant as the branch if not more. I was then given the number of one Mr. Vivek ( from the OD team ) who was helpful enough to inform me that the tenure of my OD was just one year and that
    it had expired on 3rd June and I could renew it if so desired. I once again approached your
    Kalidasa road branch for renewal of the OD. However once again I was told that they are not aware about this facility and hence could not help me renew it. The Deputy branch manager however informed me that he would contact his higher ups and let me know within the next day . There, however was no response by him since then.
    Today ( the 14th of June) , I visited the branch once again. However the concerned person was not available. None of the other staff was able to help me ( or even willing to help me). Special mention needs to be made of one Ms. Varalakshmi ( in the OD desk) who was especially rude and callous and treats the customers as if they were beggars who have come seeking alms.
    To say the least, I am disappointed with the services of the bank and the behaviour and attitude of the staff of Kalidasa Road , Mysore in particular.

    Please take note that the said OD needs to be renewed since I havve three standing instructions (ECS) given to other institutions which have already bounced.

    Request an urgent response from you. Else I shall be constrained to escalate the matter to the Ombudsman.

  33. Subject: Urgent Complaint Regarding Fraudulent Activities and Money Laundering by Mrs. Sweta Kumari, Mr. Mukesh Kumar, Mr. Raj Vishwakarma, Mrs. Alka Mishra, and Others

    To:
    Prime Minister’s Office (PMO)
    New Delhi, India

    Goods and Services Tax (GST) Department
    New Delhi, India

    Income Tax Department
    New Delhi, India

    Managing Director
    ICICI Bank
    Mumbai, India

    Dear Sir/Madam,

    I am writing to bring to your attention a matter of utmost concern regarding the involvement of several individuals and companies in fraudulent and illegal activities. It has come to my attention that the following individuals, Mrs. Sweta Kumari (W/o Mr. Mukesh Kumar), Mr. Raj Vishwakarma, Mr. Sanjay Vishwakarma, and Mrs. Alka Mishra (employee of ICICI Foundation), along with various companies, have been engaged in fraudulent practices across different business sectors.

    1. Kolvin Management Solution Pvt Ltd and Prash Enterprises:
    These companies have participated in the ICICI Foundation’s CSR program called Mutual Fund Distributor Program. During this program, Mr. Mukesh Kumar, Mrs. Sweta Kumari, and Ms. Alka Mishra have been involved in fraudulent activities. They have manipulated the examination process by using screen-sharing software to deceive candidates and claim fees from the ICICI Foundation. The fees collected included unauthorized margins for agents, ICICI officials, and their personal benefits. This unethical conduct has jeopardized the future of the candidates involved.

    2. Fraudulent Registration and Participation in Government Schemes:
    The aforementioned individuals and companies have fraudulently registered themselves in various government schemes using fake and duplicate documents. They have taken advantage of schemes such as the National Skill Development Corporation (NSDC), Central Silk Board, and the National Apprenticeship Promotion Scheme (NAPS). Additionally, they have registered these companies under the GST using false addresses and financial information. They have also participated in government programs using manipulated financials and counterfeit experience letters.

    3. Involvement in Money Laundering and Illicit Financial Activities:
    Mr. Raj Vishwakarma has been handling the money laundering operations for the group. They have facilitated financial transactions for companies such as Million Club Manufacturing (MCM Telecom), Yuto Printing and Packaging, and Optiemus Electronics Limited. Furthermore, they have engaged in illicit cash-related matters with Chinese entities.

    4. Manipulation of PMKVY Programs and GST:
    The group has participated in various PMKVY programs and created fake profiles for candidates with the assistance of Mr. Sanjay Vishwakarma. Additionally, they have manipulated their financial records to take advantage of GST benefits, such as purchasing GST bills through fraudulent transactions.

    Despite previous complaints filed against them, they have evaded legal action due to their ability to manipulate situations with their financial power. They have recently shifted their office location to G-69, Sector 63, Noida, in an attempt to escape scrutiny.

    I earnestly request your immediate attention to this matter, as it poses a serious threat to the integrity of our country. I urge you to conduct a thorough investigation into these individuals and companies and take appropriate legal action against them. It is crucial to protect the interests of the candidates, maintain the credibility of government schemes, and ensure the integrity of the financial system.

    Thank you for your prompt attention to this matter. I remain at your disposal to provide any additional information or assistance required.

    Yours sincerely,

  34. To,
    The Managing Director,
    ICICI Bank Ltd.

    Ref : Savings Account No. 777701192572, IFSC CODE : ICIC0001973, MICR CODE : 700229093.

    KIND ATTN. MR. AJITABH SAXENA

    MR. DIBYENDU MANNA – BRANCH MANAGER

    Dear Sirs,

    With due respect I would like to share some facts of harassment by ICICI Bank, Thakurpukur Branch, Joka, Kolkata, from the very first day of opening of my Savings Account.

    !) When I visited to the branch for open my Savings Account the behaviour of Mr. Sudipta Chattaraj, was very heartiest, and he visited to my flat, and complete all formalities and assured me that my
    Account will be opened in a short of time. But his assurance and behave become changed from the very next day. When I called him over phone, his only answer was sir, I am in party visit, I will call you after reaching bank or I am in meeting or in Training. After a loss of approx. 2 weeks my account lastly opened on 24/04/2023, with the interference of Smt. Tanusree Kundu – Dy. Branch Head.

    2) After that I opened FD with account with ICICI, Thakurpukur, Kolkata worth Rs. 30.00 lcs.

    3) Further, I intended to open a Sr. Citizen Savings Scheme – 2019, Tanusree madam told me that the same is not done by the bank, a third party is doing the job on behalf of ICICI Bank, and it will take
    2/4 days time, then I agreed for the same and all formalities completed accordingly, after that the same goes in cold storage, no followup and no updates was available. Myself and my wife daily visited to the branch, and only reply was that we have send the same to the third party pl. wait for another 2 or 3 days the same will done, after a lapse of 2 weeks we met with the Branch manager, and told him all the facts and we intend to close our account with ICICI, he requested us that pl. bear only 1 or 2 days I will solve the problem, then I asked him to the loss of my interest he assured my that when it is Bank’s lapse we we will bear your loss and you will be compensated.

    On the very next day (06/06/2023) Tanusree madam called me at 9.30 am (when I was travelling in the Bus) and told me sir, we (Ritu) have not taken any cheque from you against the same, pl. give me a cheque for Rs. 30.00 lcs. Then I told her that madam I am travelling and it is not possible for me to give cheque immediately, I shall give the same on next day within 9.00 am. Accordingly I handed over the same to her at 9.30 am. and my Pass Book, for update, then she handed over the cheque to Ritu Mondal – Relationship Manager, for n.a. when we visited to the bank for collect the pass book , we surprised to know that Ritu could not taken any action what a negligence of duty by a Relationship Manager of your Bank, that Tanusree collect the cheque from Ritu and debited the amount from my Savings Account approx. 8.00 pm.

    Further, on next day evening when we visited to Bank, for collect the Pass Book, we astonished to hear that Ritu kept our pass book to the vault, and it will take some time to collect the same from the vault, we waited there for another 45 minutes and no action was taken to collect the same from the vault, then we angrily told Tanusree that we will come on next day, when we visited the bank
    on next day evening another surprised was waited for us that Ritu is absent on that day, nobody bothered, to collect the Pass Book from the vault and handover the same to me. Tanusree asked me
    sir please come on next day to collect the Pass Book.

    4) On 15/06/2023 we received the SCSS Certificate with a invalid address which was send by ICICI Bank, through Blue Dart Courier, to get the same I harassed for another 7 days, It’s a great surprise
    that no one of the branch cared to followup the same.

    As a result I have lost interest for 21 days, and physical and mental harassment for the period.

    Now, my appeal to you that compensate the lost date interest and physical and mental harassment of a Senior Citizen which was occurred by some inefficient statt of ICICI Bank, Thakurpukur Branch, Joka, Kolkata.

    Looking for your justise or I have no alternate except to close my account with ICICI BANK,

    Regards,

    BISWAJIT BANDYOPADHYAY,
    Savings Account No. 777701192572

  35. I have gone to ICICI bank for the very first time for opening a minor account as my all the family members have an account in this bank. But the staff members of the bank was not doing proper work. Firstly they said that I can get my account no.of my choice and take all the important things ( signs, adhar card, pan card, otp etc).And at the end of this formality,they give us the account no. of their choice .After this I called my father and told the whole incidence.My father politely talk to them on the same but they speak very rude to my father ( specially Baljinder,BM and Pooja). After a rude talk with my father he got rude to me and was ordering to me to get out from their bank. This was such a embarrasing moment for me. All this process take time near about to 2 hours and my account was not still open.
    So, my experience with this bank was extremely bad and I suggest everyone not to open account in this bank as they are rude and are not doing their work properly.

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