Bharti Airtel India Contact Details, Phone No, Office Address, Email including headquarters address, office phone number, customer support helpline number and email id is available here with company bio data, network presence, as well as service locations. If you are looking for the profile like foundation year, founder, office locations, parent company, etc. So, from below, you can get all that including contact details of Bharti Airtel in India.
About Bharti Airtel
Bharti Airtel India Contact Information is available here shared by Bharti Group, is an India based Telecommunications services providing company. It was founded in 1995 by Mr. Sunil Bharti Mittal, having main office as head office in New Delhi, India. Bharti Airtel India provides Fixed line telephone, Mobile phone, Broadband, Digital television, Satellite television and Internet Services. Below, you can check all types of details of Bharti Airtel India.
Bharti Airtel India Company Important Information
- Industry: Telecommunications
- Founded Year: 1995
- Headquarters: New Delhi, India
- Founder: Sunil Bharti Mittal
- Key people: Sunil Bharti Mittal (Chairman), Gopal Vitall (MD & CEO)
How to find Bharti Airtel India Contact Information
The company has millions of customers and they always try to find Bharti Airtel India contact details including office address, customer care, social pages on the internet. Sometimes, customers faces several types of issue with products and also want to contact for general queries. But, they don’t know how to find Bharti Airtel for customer support, as well as how to reach Bharti Airtel India customer care.
In this article, you can check all important details and fastest ways to reach Bharti Airtel India customer care team and other departments for any kind of help, general information, sales and technical support before and after sales. Here, you can find customer care number of Bharti Airtel, main office address of Bharti Airtel, as well as Bharti Airtel toll free number, Bharti Airtel India helpline no, Bharti Airtel phone number, social ids, website, blogs, as well as information of board of directors, if available.
Bharti Airtel Customer Care Details
| Bharti Airtel India Customer Care Number | 1800-102-002 (Toll Free) |
| Bharti Airtel India Customer Support Email | 121@in.airtel.com |
| Bharti Airtel India Main Office Address | Bharti Crescent 1, Nelson Mandela Road, New Delhi, India |
| Bharti Airtel India Main Office Contact Number | +91-9849012345, +91-9849098490 |
| Bharti Airtel India Facebook Account | www.facebook.com/AirtelIndia |
| Bharti Airtel India Twitter Account | https://twitter.com/airtelindia |
| Bharti Airtel India Instagram Account | NA |
| Bharti Airtel India YouTube Channel | www.youtube.com/user/INAirtel |
| Official Website | www.airtel.in |
Note: Some numbers provided above may be non toll free number, so please verify call charges from your operator before call.
Bharti Airtel Main Office in India
Through the information of Bharti Airtel India offices, you can get much more support after customer care department. Here, you can check headquarters address of Company, information of Bharti Airtel India corporate office, as well as Bharti Airtel India office locations with details.
Bharti Airtel India Office Contact Details
- Bharti Airtel India Office Address: Bharti Crescent 1, Nelson Mandela Road, New Delhi, India
- Bharti Airtel India Office Phone Number: +91-9849012345, +91-9849098490
- Bharti Airtel India Office Fax Number: NA
- Bharti Airtel India Office Email ID: 121@in.airtel.com
Check Also: If you want to check contact information of BSNL India, so you can visit here
Bharti Airtel India Website and Other Info
For more information about Bharti Airtel India, you can visit at the official website, where you can check more information.
- Official Website: www.airtel.in
As you checked companycontactdetails.in has provided Bharti Airtel India Contact Details, Phone No, Office Address, Email including Customer Care, office phone number, headquarters address, as well as website and social profiles. If are facing any type of issue with above-given information, so you can tell us.
Mai Shiv Prakash Viswakarma
Mai asansol me rheta hu pin code= 713325.
Mai bpo convergence me job karta tha mujhe job se nikal diya mera TL ne bola tha mujhe ki AHT ko kam karna hai koi v costumer call kare kaise v kar ke 3 min ka under call disconnect karna maine wohi kiya 10th july ko or mai jis COMPUTER system me baitha tha wo kharab ho chuka tha AVHAYA naam hai software hai wo automatically close ho chula tha maine other TL ko dekhaya ki ye problem hai or mai DT v kaam nahi kar raha tha or OE PORTAL V kaam nahi kar raha tha COSTUMER ka problem solve kaise karta mujhe sab bola tha call ko kaise v kar ke hatao 3 min me or mera call 10 min takh chal gya tha costumer ko wrong information de diya tha par jo v information diya tha mai same mere computer screen me show ho raha tha wohi mai bola tha or mera TL ne jo bola tha usko flow kar raha tha majburi me and mai new tha mera joining kiya hua abi 23 days hi hua tha 1 month v complete nahi hua tha or bina mere galti ka mere sath aisa hua costumer ne SHREE SUNIL BHARTI MITTAL ji ko mail kar diya mujhe bola job se nikal dega par mujhe mere TL sab ne bola tha aisa kuch hota nahi hai sab fake bolta hai 1 month takh DT flow nahi karna call audit nahi hoga or mere sath ye kar diya ajj paper me signature v le liya or bola v nahi ki kya rigon se hata raha direct bol diya abb job me maat aana mai bahit garib hu mera maa baap v nahi hai job se nikal diya tikh hai par mera ijjt kyu kharab kiya maine to kisi ka kuch bigara nahi jaisa kaam karne ko bola waise hi kaam kiya mai abb system ka technical problem ho gya upar se TL ka baat maan kar DT flow nahi kiya to mujhe kaise pata chalega ki aisa ho sakta hai mere sath mera to one month v nahi hua tha kuch kuch rulse kuch kuch niyem sikha v nahi tha kaam karte karte sikh hi raha tha mujhe samjha v sakta tha warning v de sakta tha sab par bina mere galti ka ijjjt mera kharab kar ke mere sath aisa kiya ye sahi nahi hai app sab ka mai kaam karta tha tabi salary mangta tha par paisa ke liye or sab senior log apna job ka bachane ka chalte mera job mera reputation ko barbad kar diya ye sahi hai job se aise nikalna hota to direct bol dete job me maat aana par bina mera galti ka aisa galt kiya app sab ne ye sahi hai app sab hi boliye 11 july saam 7 baje se mera TL SK BAPON naam hai wo bola ki abb DT 100% kar ke call lena tab me suru kiya or last kaam mera 12 july takh hua full DT flow kar ke mai sabi ka call received kiya sabi costumer khus v huye tarif kiye par yehi kaam agar uss din bola hota mera TL suru me bol diya hota ki kabi v koi call lena to DT 100% rakhna to kabi aisa kuch karta hi nahi app sab ne accha dokha de diya mujhe maine kya galt kiya tha jisne jo bola wohi kiya na mai agar COMPUTER kharab nahi hua rheta to senior ke pass call transfer kar deta mai last takh mai costumer se request kar raha tha ki maf kar dijiye mere sabi senior abi busy hai and mera COMPUTER me technical issu aagya hai issliye call transfer nahi kiya jaa sakta ye sab to baar baar mafi mange costumer se fer v job se bina galti ke nikal diya are computer kharab tha kuch v kaam nahi kar raha tha upar se TL jo bola tha wo v karna tha sabi tarf se to majbur hi tha mai to karta kya me last me sab apna job ko bachane ke liye mera job ko hata diya maine to sab prove diya hi tha upar se ak dam new tha are jo galti hua usko sikha sakta tha sab ki aisa movement aayega to call kaise managed karna hai par koi sikhaya nahi mai new tha at list warning de sakta tha fer samja sakta tha sab ki kaise managed karna tha par koi help nahi kiya sab apna job ko bachane ka chalte mujhe hata diya mai abb kabi nahi jaunga airtel dth call center me job karne sab kuch prove ke sath me mere pass ak v galti mere pass nahi tha mera 1 month v nabi hua tha join kiya hua kaam karte karte sikh hi raha tha usi me job se hata diya sab ne thank you app sab sirf amir log ho hum garib logo ka kabi help nahi kar sakte or na hi hum garib logo ko dekh sakte hai
Mera id A1HTQGGX
NAME= SHIV PRAKASH VISWAKARMA
WORK= BPO CONVERGENCE ASANSOL AIRTEL DTH ME THA.
MOBILE NUMBER =9563191910
Thanku AIRTEL APP SAB NE JO MERE SATH KIYA …
Yesterday I verified again email id
Still not activate. My cell….
Today I giving you assurance to saw your services “Airtel”very soon will be closed i know this is hard word but its 100% truth please convey to Mr Bharti. I have his contact number & direct email id dont worry I will forward to him. ” Bakwas employees. Bakwas systems. Bakwas company. Who don’t care about their customers..from 13th 2020 August my sim cruppted not working today is 21st 2020 August….Big compliment for Airtell enjoy …
Very soon social media will enjoy ..
Airtel become worst. Not sure Government planning to launch 5G. But 4G services not there everywhere, in many places signal goes off.
Now there is another big issue is going on all FasTag been sold by Airtel with airtel payment option, been deactivated. Due to the faulty banking system implemented by the airtel. Hope all of you are not aware Airtel Payment to Airtel Banking system. They have moved fastag product under banking. But failed to move the Airtel payment balance to Bank. Due to the Zero Balance, the system ( they say, but some IDIOT or Bunch of Idiots who implemented the system with out testing and impact of the existing customers ). Now FasTag been deactived though you have enough balance.
Big F Mital also knew this, and they have customer care number 400 or 8800688006. But it never takes to you FasTag option nor to an executive. I am going through this problem since Jan-8-2021.
Fastag customer care says it is active status but low balance. No one from Airtel could help on this, though they all knew the issues.
Not sure, how RBI and NHAI allow this? Mital says his favorite leader Modi… His leader talk about Digital India. But none of these operators could give the service, what we have paid for.
Dear sir my name is Rohit Vishwakarma and I am a airtel user by mistake I am change my number prepaid to postpaid but I am not to able to pay mobile bills can you plees hehp me thank you
Airtel is not capable to provide broadband services.
Sir, it is advertising that your service will give 0 complaint but I repeatedly complaing regarding deactivate the paid channels no action is taken by you
Dear sir,
Just wanted to update you that you are losing the trust of customer because of your poor services and false assurance. Day by day you are losing the confidence because of poor services.
Yesterday I paid money for new broadband connection and I was assured to get the connection within 5 hrs but it was not done. Some one from your team told till 10 pm we will complete your installation. I am chasing your team from morning but almost all of them stop attending my call. I paid money for fibre connection but when I talk to your team whom I called for mobile number porting come to know that this is ordinary connection.
I was using Ariel connection long back but ported because of your connectivity. Again I though from your advt. That you have improved and again trying to port to Ariel. But all together i was wrong. I again clear that your company can’t improve because your customers are struggling.
I hope you understand my problem.
प्रिय महोदय / महोदया
मैं पिछले 1 वर्ष से अधिक समय से एयरटेल का उपयोग कर रहा हूं।
मैं आपकी सेवाओं से संतुष्ट नहीं हूँ
कृपया मुझे बताएं कि मैं आपकी एयरटेल सेवाओं को कैसे डिस्कनेक्ट कर सकता हूं।
मैं पिछले 4 महीनों से अपने मुख्य और पारिवारिक नंबरों में अपनी इंटरनेट सेवा का उपयोग नहीं कर रहा हूँ
इस कारण से मैं AIRTEL सेवाएं छोड़ना चाहता हूं।
यह भी अनुरोध है कि कृपया मेरे 4 महीने के भुगतान को वापस कर दें
धन्यवाद
REGARDING : Airtel Xstream Fiber Customer ID : 10760779
Mr Gopal Vittal, and others marked from Airtel leadership team,
After waiting for last 10 days and showing patience that one of you from leadership team marked on this email will give some attention to resolve this case.
Really shameful to see as how AIRTEL care for his customers and the only intent is to generate revenue.
It is so frustrating / disappointing that no resolution has been provided and we are getting fake promises from Sandeep Kamboj (HE SHOULD BE ACTUALLY FIRED FROM HIS JOB BY NOW)
Please, if God exist in this world – we don’t want to hear or get any message from Sandeep again who does not understand the importance of “C” in customer.
THIS IS A CLASSIC CASE OF EXECUTIVE ESCALATION, PATHETIC RESPONSE BY AIRTEL LEADERSHIP TEAM, AND JUST IGNORNING OUR EMAIL RESPONSES, GIVING FAKE PROMISES.
Wow – no worries !!!!!
I will not let go our hard money waste in hands of Airtel and will wait for another day if you are serious to fix this issue – otherwise I will put this in social media / news channels for public to hear and see all this documentation which clearly demonstrate clear inefficiency and carelessness to this complaint by Airtel team.
Mr. Gopal – If you and your leadership is so busy in your daily schedule – Please bring Mr. Sunil Bharti Mittal in loop as I am confident that being the owner of this company, he will have respect towards his customers to resolve such cases on priority instead of giving false promises.
Let’s see when / what next we hear from you.
Warm Regards
Mukesh Kumar Munjal
Any reply from the airtel team because I am also facing the same issue…
Hi, I am also facing the issues from past 60 days with Airtel Xtreme fiber internet plans and since then I have been writing emails addressing to Mr. Ajay Chitkara (Director and CEO), but as usual the Airtel people are not at all serious in understanding the agonies a customer is going through because of their carelessness and their unwilling approach.
Dear All concern Authority, Previously I have a believe that AIR TEL is good company But after facing such problem it forced to me believed that this is very untruthful company. This blody nonsense company don’t have sense of responsibility towards their clients. I am doing follow -up for my payment from last 45 day still payments has been not initiated from your end. I am surprised I wrote more than 35 trailing mail even though I didn’t got any response from appellate side and any authority of Air tel departments. Is appellate department is exist or not? That is questionable. If the case will not resolve with a 2 days I will take this case to consumer court. Documents I have shared to you 1. Screen shot of Mobile Banking there all my account details are there. 2. Bank statements of Mine 3. Cancelled Cheque of Mine. How many more documents you require more? Thanks/ Regards
Satender Singh Communication through your customer care Date Complain No 16-Jul-20 3185373036096 16-Jul-20 3185418177908 21-Jul-20 3208074248421 23-Jul-20 3222726493914 24-Jul-20 3227530233398 04-Aug-20 3281041780595 07-Aug-20 3294406754403 08-Aug-20 3296417632394 11-Aug-20 3301935024289 14-Aug-20 3302143564992 14-Aug-20 3317262350733
Please find the communication initiation details which done from my end.
SL. No Initiation Timing 1Telephone to Customer Executive regarding Reversal of excess payment 15-20 Times . Doing Communication from 12 July 2020 already 22 day pass on. 2E-mail to Nodal Officer35 trailing mail. Communication initiated with nodal officers from 20 July 2020. Still no action taken from any one. Attaching communication details along with this mail3Conformation regarding payment initiation by nodal officer On 24 July 2020 at 8 morning ( Communication marked mail in mail box) I am very surprised to see that a company like Airtel is also breaching and lying with the customer. I am doing follow-up with your company from 12 June 2020 for reversal of my access payment which I made to your esteem company by mistakly. When I called up to customercare on 12 June they asked me to share my account number. They assure that they will transfer my payment through online banking.After ten day I did follow-up with the customer care executive and they told me that they have not initiated my payment because they need few documents which prove & validate my account number. After then I do written communication to you even though till date my reversal payment has been initiated from your side. Today i do follw- up call with customer excutive regarding know status of my reversal excess payment. They are saying that we have not received any document yet from your end. So that we have not initatived reversal of excess payment of yours. Through discussion I came to know that there is a coordination issue with your team member.
I have made this payment from my credit card. They are charging interest of 3.6 % on the payment along with late payments of Rs.500/- per month. Secondly, due to not making payments on time to credit cards, this is impacting my credit score. If you are not going to initiate payment today then you have to make payments along with late payment/ Interest charges of 3.6% which i have made to credit cards. Looking for your kind support. Thanks/ Regards
Sir MAIN RAJPURA SE HOON MAIN AAPKO IK BENTI KAR RAHA HOON KI JO SITE AAPKI NALAS ROAD RAJPURA MAINE HAI USKA STAF HARCHARN SINGH S/O HARMAIL SINGH ITHE BAHUT GAND PANDE NE PLZ IN DI TRANSFAR KITI JAVE JI
जिला श्रीगंगानगर केसरीसिंहपुर के लिए एयरटेल फाइबर का काम लेना है सर उसके बारे में पूछताछ चाहिए
Dear
My numbers are 9810216062, which has been with me for more than 15 years, see if I am not a valuable customer.
The mobile network comes to me at least, and even then the speed is like 2g. In this case, I have complained so much that if a government company also worked on it, it would probably fix it, but you disappointed me every time. Huh. If this is the attitude of the people, then I will change the connection, because I will not be with you, which I think. These are the last reminders through my mail
1, first thing what Airtel’s promised 4g networks are the fastest.And on TV there are claims that we will not stop until we clear all the complaints. But i don’t think Over the past 3 months, I have been given my complaint on the Airtel app, including Twitter, not only this, there will also be more than 25 reminders on Twitter,
Every time it is only said that the process is going on in your work, then it is automatically said that your complaint has been resolved. But did anyone ever talk to me. Or ever took my feedback. Never
Later, I may not talk to Airtel nor use it. If there is any hearing in this matter, then I should call and inform.
Dear Mittal Sir,
Greetings ,
Would like to draw your attention on the below case , I had a connection of Airtel broadband having no 0172 – 4612600 , which was around 11 years old connection , if you check the payment records not even a single time there was any miss of payment in 11 years what are the Airtel has charged i have paid,Now since your company is not able to provide Fibre network in the area where live , hene i decided to discontinue the services further and take other network provider, i.e Jio which is providing Fibre network. On 24th July i called up the Call center for discontinue of the connection , firstly i had wiat about 30 minutes to get connected to a call centre person, secondly when the call got connected the head phone used by the executive was very poor that i hardly could hear what she was speaking of , anyways the Lady executive explained me that it is better to put the connection under safe custody instead of disconnection. I had asked her why safe custody , she said firstly there will no charges charged to you during this safe custody period and secondly incase area i live in gets fibre network then you can switch over , i said if there no charges then you can kept it. also i asked her what about the charges if any, on the account of pro data , she said that is RS 300 approx which i will get waived off since you are 11 years old customer to Airtel ( i have call recording of this ) . Now the bill was generated and on 20th Aug Rs 985 /- got credited to the Airtel account due to SI from my bank. Hence on 21 st Aug i called up Airtel Call center to understand why such things has happened , the executive Manish took 15 minute to understand the case and later advised the connection needs to be in active mode then only disconnection can happen, i said ok And the amount which has been credited for the services not being used shall be refunded ( i have call recording ) also he suggested to call back after 4 hours to helpline for disconnection request. On 24th Aug 20 i called the helpline Executive Shubham took 20 minutes to understand what i my concern is , later simply refused for the refund without checking the records and said you can continue with the connection for 1 month then we can waive off , i told i had called on 24th July 20 for disconnection then why it was put on safe custody. i did needed it , this is harassment of customer then he put me on hold and checked there was some commitment made previously for refund , i do not trust any of your call centre executive who are making false commitments ( i have call recording of this ) He said he has generated a complaint no. – 1221113166 by which you can call back for enquire , i told why i should call back, kindly proceed for disconnection and refund of the money for the services i have not availed.
Now sir please put feet in my shoe understand the pain i have gone through . Cn you please assign someone responsible who can handle it with care .
Respected Sunil Bharti Mittal ji Reminder-I Date.26/08/2020.
I Have purchased Rs .655.00 a new airtel sim card with combo offer 1.5GB+UL call+84 day vaildity from 24/08/2020 to 15/11/2020 but Rs. 149.00 wrong deduction another day 25/08/2020.from my Airtel money account your airtel officer world no-I company Airtel total refused above payment . please look into said matter & return my wrong deduction amount Rs.149 credit my in Airtel money bank
regards
kartik chhabra
8569852378
hello sir
I am your broadband customer and continously being harassed by your employes for non payment of my bill.
I have already shared my payment details with your employees and still they dont give me solution.
Your department is continously harasing me. They dont have any coordination btw themselves and have problems of their own.
My no is 8219440746.
I am using Airtel from 2july20, I am getting Internet Speed less then 2G, and breaking Voice call, which not resolved till date. This network issue is coming in India Capital “Delhi”
Complaint No- C4GSP30716729389
I called 20 times at Customer Care, more then 6 time reminder on email at
nodal.ncr@in.airtel.com
Nodalofficer.del@in.airtel.com
121@in.airtel.com
121@airtel.com
appellate.ncr@in.airtel.com
gopal.vittal@airtel.com
net@airtel.com
Still 26aug20 I am suffering from Airtel mobile service
They not return my money nor provide service, all airtel employees are enjoying from my recharge money.
Airtel employees commitment never fullfill.
I am in Airtel trap, so plz carefull when use Airtel.
Hello Sir,
After getting no valid and positive response and help from the concerned Airtel offices on my several tries, I am writing to you now regarding the inconvenience I am facing due to the deactivation of my airtel SIM.
I own a prepaid SIM No. 9957879745 for the last 10 years (around) and I remember to have furnished all relevant documents of my identity on procurement of this SIM at the time of purchase when I was residing in Assam, Digboi while rendering my service.
In 2015, I got retired and shifted to my native place Bareilly, Uttar Pradesh and then I port it into Uttar Pradesh circle by providing again the all relevant documents to my nearest Airtel office.
Now the problem is that my SIM got disabled for the last 30 days and when I visited the Airtel office they couldn’t tell me the valid reason for disabling my SIM services. On insisting and enquired several times, they said there is some mismatch in the identity details, some details are matching with my ID and some details are present with another person’s name.
So, here I want to know when I handed over all genuine and correct documents of my identity to the airtel staff every time then how come this huge mistake happen and why now I am being suffered for the irresponsible behavior of the Airtel staff.
After getting no valid response from the airtel office here, I am now writing you to inform the whole matter because as you know the SIM was with me for last many years and I am a loyal customer of Airtel even my family of four members all have the Airtel service only, for T.V Airtel Digital TV as well.
So, I would request you to kindly look into the issue and re-enable my SIM services as soon as possible. As you know all my banking and pension things are linked with this SIM so you can imagine what sort of inconvenience I am going through these many days.
Details:
Name: Mr. BUDHPAL KUMAR
SIM No. 9957879745
Hoping to receive the earliest support from you.
Thank you,
Dear Mittal Sir,
May 2020 – Requested Airtel to change my 8 year old copper connection (0484-4026777) to Fiber. Call center said not possible to upgrade.
May 2020 – My wife applied for a fresh fiber optic connection to the same address with Airtel and we are provided the same (0484-4013989). We wanted to remain with Airtel.
30 May 2020 – I mailed request for cancellation of old connection (0484-4026777)
3 June 2020 – I get confirmation of cancellation by email. I am charged Rs.851.13 on 28 June and Rs.55.38 on 28 July because cancellation was done in the middle of a billing cycle.
13 August 2020 – I get another bill for a full month for Rs. 1188.81. When I enquired, they said connection is not cancelled and my account was debited as i had trusted Airtel group and had provided bank details for auto pay.
I wanted to remain an Airtel Customer. But, your people simply will not let me continue. I had tremendous respect for the Airtel group having surmounted all odds and for having remained a truly Indian company.
Past few days, I get atleast 5 calls every day from various Airtel staff asking why I want to cancel my connection.
Honestly, fed up with Airtel sir. Your own people are letting you down sir. Feeling sorry for you sir.
I have received my last month (17.07.2020 – 16.08.2020) post paid bill when I seen it big surprise I was billed 7800/- and when I checked bill copy I was charged international charges which was never been done from me and my family when I taken my family connection your store manager told me just 999 + tax will be as my monthly bill.
Now after 2 month of time im surprise to see bill amount of Rs 7800/- and that too in COVID 19 situation im shocking to see big amount of Post bill plan.
· I have never been used any international calls which was completely billed for me wrongly.
· Not necessary to call any international numbers which is don’t know who is that numbers belongs too.
· All my 03 family numbers not working last 19 days 6364154433, 6364164433 and 6364174433 and post repeated requests still not been activated .
· I have sent a mail to cancel all the Airtel numbers still not been cancelled.
· Never given any request for international calls to activate my any of Airtel Numbers because I don’t have any one known peoples out of India.
Im requesting and seeking your help to get this issue resolved on time and without any more disturb my mobile connections continue services.
Which was wrongly charged all international calls amounts needs to be waived off immediately without any more delayed.
My Airtel Number : 9611334477
My Family Numbers :6364154433, 6364164433 and 6364174433
Please note if above wrongly charged amount not waived off im surly it will be big issue on big company will face in Pandemic situation.
Dear Mr. Sunil Bharti Mittal
I have been chasing your customer care for the last 3 years regarding the network issue. But regret till date it not rectified. Every alternate day/week I am calling your customer care but no result. I tried to port the number that also been not allowed by your retention department. Infact they assured me that it will be rectified. They will speak to the Bangalore region and the same will be get rectified.
Mr. Mittal, there is a BIG QUESTION on you, is really your HR & OPERATIONS department is working/strong enough to check the performance of employee/executives on daily/regular basis? If yes, then the situation won’t be this. I suggest you check yourself, your BANGALORE/BENGLURU office is not working at all. if they were working, the complaint may not be there.
I am able to use the internet but till I am paying your bill on time. Don’t you think your office cheating your customers/subscribers?
It is therefore request you to please look into this and please revert me on my mobile # 9899833303.
Regards
Vimal Kumar
Further, I know that this message will not reach you… your staff will not transfer this message to you. I am sending the email also to you. Request you to please look into this.
Respected Sir,
I am just showing your real picture of Ground Sales Team of the Most Trusted Brand bharti airtel,
Dear Sir, Myself Mr Manohar Garg currently proprietor of GARG Traders – Narwana ex VODAFONE MD Narwana Market (2008-2009) and from Sep-2009 to 2018 till merger in airtel I was Distributor for TATA DOCOMO,
In SEP-2018 airtel TSM Mr Tejender -9896276001 approach me for Distribution for Narwana as Urban Distributor
TSM Mr Tejender -9896276001-(He tell me story that there very critical positions for market services also Existing UD – Narwana have some Integrity issues also likes Charges or Extra Charges from Customers as well as retailers for Free services or more than fix prices)
I BELIVE ON IT BECAUSE THIS SAME FEEDBACK FROM NARWANA RETAILERS,
According processes I deposit 50,000Rs in airtel as Security amount on 24-09-2018
After 3 months they open My Code with Complete Market Mapping under GARG Traders,
God Knows What Happened!! After 4 Days they transfer all markets Tree back to Existing Urban Distributor or request me (“सर जी आप विश्वास करो हमारी नोकरियों का सवाल है”)
And Mapped 10/12 retailers of 2/3 Villages and promised Me (सर जी Zsm साहब Zbm साहब सबको पता है के नरवाना में airtel डिस्ट्रीब्यूटर से किस तरह से परेशान हैं हम इसलिए हमने मेल वैगरा कर दी हैं जल्दी ही उनको हटाया जाएगा और पूरी मार्किट आपको मिल जाएगी)
For Next 11 Month I regular services to these 2/3 villages markets with paying 1 Permanent FSE Salary/Office Expences/etc,
Overall Monthly Expenses were (18000Rs) For Continue 11 Months or Income was 0Rs means I was getting 0Rs Payouts during this period because of I was not tagged under RDD, So this was Totally Free services from my side,
In Dec-2019 they convert to Garg Traders to UD to RDD,
31-Aug-2020 TSM Mr Rinku meet me and saying Sir we needs to transfer your 12 retailers also to UD for next ½ months because in between we will change existing Distributor or will be give all Market to you,
Yesterday night they transfer my Tree to anyone without any Notice or Information’s
TSMs/ZSM/ZBM Everyone Included in this if needs any information’s of clarifications for any kinds of cross checking from my side any time Connect ME at 9812540694 (Manohar Garg)
Respected Sir,
Can you please help me or also can save Image of Bharti airtel at Ground,
I will wait for your responses.
DEAR SIR,
RECENTLY WE HAVE SIFTED VODAFONE IDEA TO AIRTEL FOR BETTER SERVICE AND
CONNECTIVITY, BUT WE ARE SORRY TO SAY HERE ALSO WE ARE DISAPPOINTED
FOR CONNECTIVITY PROBLEMS, I MY SELF SK ADHIKARI COMPLAINTS FOR CONNECTIVITY
PROBLEM ON 25 JUL 2020 FOR OUR COMPANIES NUMBERS GIVEN BELOW : –
1. 93710100862. 99225844553. 70383845674. 93710091955. 9881146417
MANY TIME THEY WRITE US “WE ARE UNABLE TO CONNECT WITH YOU” WE ARE TRYING TO
RESOLVE IT, BUT TILL DATE NO ACTION HAS BEEN TAKEN SO FAR, SO KINDLY DO THE NEEDFUL.
Finally, Airtel has disconnected my internet (Phone number – 01294128721) on 8th September due to non-payment. while I paid 3 months ago (on 6th June Txn ID – 200606338673 Rs 11067) for the annual plan, and still my 8593 Rs is available with Airtel. This was my mistake that I was having faith in airtel and paid for the annual plan.
My office work is badly suffering because I am a loyal customer of Airtel from the last 15 years and I wanted to upgrade my plan. I was thinking that Airtel is the best operator in India, it’s customer service is better than others but no one had helped me in the past 3 months. Instead of several calls to customer care and multiple emails to all major customer support services,
Even the scenario has changed in the past three months. I requested for fiber connection for the 799 plan but now that is not relevant. Airtel plan has changed and fiber connections are already full in my locality (as informed by local Airtel engineer). I required a higher data connection because the 105GB data limit was not sufficient for my requirement during the lockdown period. Now unlimited data facility is available in the 499 plan.
If Airtel is having some technical problem in updating (in 799 plan) or renewing ( 499 plan) my plan then my current connection could be close and a new connection could be provided but no one had taken my problem seriously in the past 3 months.
Finally, Kindly return my fund (Rs 8593) and close my connection and stop the Airtel advertisement which says that Airtel will close all customer complaints.
Hi,
I have been suffering from not getting a proper indoor coverage since last 7 to 8 months. My first complaint was launched on 19th Jan and 2nd on 29th Feb 2020. Every time I need to go the balcony and speak. Due to lockdowns, its continuously WFH.
Your call center is just a ” Bullsheet “, doesnt even know how to act. I am sending the regular mails on net@airtel.in. Initially I use to get the revert from the said email id and even people use to call. But I think now the people reading the mails has become shameless, as they are neither replying nor calling.
I visited your customer relation center. The employee working there told me that he will call me next day to do some process. That next day is yet to come. Anyway, I am going to meet him again to say him Thanks.
There is absolutely no response from you to resolve my issue. More upon that you dare to disconnect my connection, if my dont pay the monthly bill. Absolutely ridiculous. If the same thing continues, I will be constrained to go media and legal. The choice is yours now.
Mobile no 7738844476
Dear Sir
I am a customer whose all family members are availing the Mob and Broadband facility with Airtel , my broad band connection is 0522-4012235 . I am requesting the Nodal officer of UP east since 1.5 months for converting my copper connection to Optical fiber . During this period more than 5 times your technical staff visited my residence and they always told ” बोर्ड नहीं लगा है हमने उपर भेजा है दो तीन दिन मे हो जायेगा ” , but that दो तीन दिन are still awaited . During night time after 8.00 pm speed reduces like any thing . Pl see to it get me the facality of Airtel optical fiber . I shall be thankful to you .
DEAR SIR,
Recently I have ported from VODAFONE IDEA TO AIRTEL for better service & network connectivity. But I am highly dissapointed as there is continuous problem with the Data network & mobile network as well. In today’s time when everybody is working from home. Network is in immense requirement for team meetings etc. Network issue is even affecting my job. Today the problem has extremely deteriorated as there is no Network connection available and I am not able to even talk to colleagues and has to miss my zoom meeting.
Request for a Swift & Prompt action. Else I will again be force to PORT my number.
Recently i got my Airtel land line got changed to fibre optic line [Bangalore south] and also opted for the most economic package of rs.399/= . I am extremely happy as before and the speed is around 20Mbps ..more than sufficient for domestic use.
But the following snags :
Thest complaints, as listed below, are prevailing in many of the flats in our apartment who had recently opted for fibre optic connection.
my complaint number122015282…[bangalore south]::
a] caller id did not function and the field officers came to the flat and got it set with the back end services from the exchange.
b] The date and time shown is different from IST….
several attempts to reset the current timing in our hand sets do not yield result and it reverts
back to different zone time.
The field engineers tried their best with different types of modems and each modem shows different zone time.
This clearly indicates that each modem has to be set at site for ”time and date function”.
c] many customers in our apartment had opted for ”XTREAM” tv function.
The field engineers had not explained the function properly to each customer and many are unable to use this facility.
If , those simple snags can be addressed , many customers in our area shall definitely shift to AIRTEL .
ALL THE BEST TO AIRTEL TEAM.
RAMASWAMY GANESAN
MOBILE NO 9915614900 I WAS PAY THE BILL BEFORE FIVE DAY AGO. MY NUMBER REE BOOKED IN RAMA MANDI JALANDHAR TODAY THEY CALL ME TO RE ACTIVATED THE NUMBER I WAS VISITED TO BRANCH THEN VISITED TO BRANCH THEY SAID TO ME THE NUMBER ACTIVATE WITH NEW 899 PLAN BUT I NOT NEED TO TAKE THIS PLAN THEN I REFUSED THEY NOT ISSUED MY NUMBER IN MY LAST PLAN 499 THEY REFUSED TO ACTIVACTED MY NUMBER .PLEASE LOOK AT THE MATTER . THEY HARRESED ME FROM LAST FIVE DAYS.
Sir my mp ke rewa dristic se hu mera nam pankaj dwivedi hi mere ghar pe sb airtel ka sim use kr rahe hi kabhi dino se aur bhut accha chal raha hi pr Sir ek request hi ki kuch dino se net aur call me problem ho rahi aur hm apni ek higher education school chla raha hu .Sir mera gav me network ki problem hi is liye aapse request hi ki kya aap mere gav me airtal ka tabr lgwa skte hi lgwane ke liye hm apni jmin denge plz Sir .Sir mere se contact kre plz mera no.hi 9200234641 hi home aapse aasa hi ki aap hme call krenge .I’m waiting for your call plz sir
sir my dr brother and bhabhi had died by road accident after 13 days of the marrige .my parents had sold all the things . now we have no food yo eat . my cousion had got 96%marks in 12 th class.she wants to join allewn kota rajasthan for iit preparation please help sir . my mob no is 6376087591 8905407548
Hi AIRTEL,
This is to bring into your kind notice that I have been facing internet connectivity issue and calling issue since 6 months + now, even after lodging complaint to customer care every time i was given an assurance that we are expanding the network in your area and it will take another 2 months time,
On calling the customer care we are being asked to register the complaint with the Airtel app , generate SR number and wait for atleast 32 days for the resolution to be provided. This is the previledge service being given from the so called “worlds fastest Network company”
wherein the problem tentative date to get resolved is more than a month. But guess what after waiting for this long also not a single update is given from the company but promised every time you will get a call from the so called “Customer care Specialist”.
With all due repect please focus on improving the quality service of network as its really pathetic interms of delivering the same, We are paying for 4G services but the irony is we are not even getting the proper 2G network services.
If you guys can solve this issue please get this resolved or please refund the amount we have paid in advance in recharge (BTW i am using two connections of Airtel one is prepaid and other is postpaid) , even BSNL calling service and range is better than your self claimed Fastest Network in the world where even on calling 30-40% calls get dropped on daily basis. If possible please send any technical expert to my region and get the issue resolved.
Please look into it and get this issue resolved as i am not the one who is facing the issue but many people are facing this issue since long time.
literally we are fed up with your dirty business tactics in making the fool out of customer even after charging them with 4G tarrif and not providing the services and turning blind eye to the complaints.
I have hereby attached the SR No, kindly look into it and get this resolved on priority basis.
31-3408985268562
31-3407841049882
31-3318345711460
Kindly let me know the bare minimum connectivity speed one should get if he is getting network in mobile. And if anything is required do let me know.
Waiting for prompt action over my issue and response on my mail.
Your Dissatisfied Customer
Gaurav kumar Thakur
9971093753 (Prepaid)
9591053283 (Postpaid
Sir mare number ma other operator se call nahi raha hai sim ko replace mar Liye
Hi Mr.mittal, I hope you are fine, I have paid for broadband connection an amount around 4400 On October 14, and then onwards till today, every day I am calling to customer care about the installation, but they said today back end is not supporting, but according to your advertisement you are trying to make zero complaints but no response from them for 6 days, it troubles me a lot, instead of saying”it will resolved soon, our team is trying solve your request “better do some appropriate action, I hope you understand us, my registered mobile number for my connection is 9885550510.
MASSIVE SCAM BY AIRTEL BROADBAND
I paid for Airtel broadband service 1 month back and still they haven’t started my wifi. No one picks up at their customer care centre and they keep telling all their employees are busy at the moment. They aren’t giving me a complaint number since I don’t have an active WiFi which THEY AREN’T ACTIVATING. This scam has been going for a while now. I don’t know about their cellular services, but wherever you are and whoever you are, “DO NOT” BUY AIRTEL WIFI !!!!
My Name is Sriram.V and I have taken the Airtel wifi connection on the month of June 2020 as advance rental plan paying 2800Rs, I used the service till month of June.
Due to the current situation (Covid) I have moved to my Native and asked to keep my connection in safe custody on July 6th with changing the plan to monthly, however the customer service team said that they have done it.
Now I am getting a bill for outstanding of 601 Rs and I called the customer care and they informed that safe custody charges I need to pay and my balance 2100Rs (aprox) has been wasted since my plan is not converted to Monthly plan and the customer executives are treating me badly over the phone. I have called more than 5 times today but the call was disconnected from their end.
Very poor service provided from customer care and I asked to convert the plan into monthly and it was missed from the customer care end and now they are telling me my 2100Rs with Airtel has gone and cannot be used.
I asked them if I will come back to bangalore by Jan 2021 and can I use my balance 3 months in that even for that they are not ready and I said I wiill escalate this and they are telling pls do it.
Its miss from customer care ( you perople) and the blame was put on my head and I need pay and I lost my advance paid money, this perfect customer chatting.
Kindly look into this issue and I will not pay intile my issue is resolved.
I have records of my bill payments and details and I am ready to go for a fight.
Please look into this issue.
Regards,
Sriram.V
9886594795
Bangalore south
I have been using Airtel broadband no.011 41618237 for last 15 years approx. But for last 10days my phone has been disactivated. On contacting helpline I am told that some co-ordinator by name of rabigandhi has made a request and we have de-activated. I was asked to make payment which I promptly made and I was assured that my phone will be activated in next 4hours. For last 10days I have repeatedly completed all formalities and have received no. of mails that problem will be resolved soon. Everyday I have been spending hours with your executives but the problem is not resolved and I am getting fake promises. Whenever I talk to an executive/supervisor and next time when I ask for him/her I am told that there is no one by this name. I have been assured a no. of times that I will be getting call back but has never happened.I have asked for senior person contact details but have never been oblidged. Can I expect some one senior person to look into it and find how come a genuine customer is being made to suffer for such a long time. I will appreciate if I am oblidged with contact details of senior person in service department to get a proper and genuine feedback.
Pathetic Customer Service | No resolution from past 20 days
I have been using Airtel postpaid from past 6-7 years, however the support I’m getting now on my recent issue is pathetic. I can’t believe a company like airtel is fooling customers with dummy customer care.. I am saying because they don’t know anything other than saying call after “X” no. of days..
I have raised 2 tickets in the past 20 days and support is keep closing it without giving any update (forget about resolution).
Issue: Internet not working
Request no. 31-3459481999911
Request no. 31-3470833981628
Where can I escalate to get it fixed?
Dear Leaders,
this is to bring to your notice that i had raised an issue with airtel of NO COVERAGE IN MY AREA, till date i havent received a single response from your technical team, no resolution has been provided.
this is really not accepted from AIRTEL ( SO CALLED THE BEST SERVICE PROVIDER) YOUR TEAM DOESNT GIVE A TIME LINE, NOR THEY GIVE ANY WORK ARROUND SOLUTION.
I EVEN PROPOSED TO INSTALL A SIGNAL BOOSTER TEMPORARY TO GIVE SOME WORK ARROUND SOLUTION, TILL YOUR TEAM IS ABLE TO FIX THE SIGNAL ISSUE.
NOBODY EVEN BOTHERS TO REACH THE CUSTOMER, MORE OVER THEY GO AHEAD AND CLOSE THE TICKETS WITHOUT CONCENT.
THIS IS REALLY PATHETIC EXPERIENCE. I HAVE BEEN AN AIRTEL CUSTOMER FOR MORE THAN A DECADE NOW.
PLEASE FIND BELOW THAT CHAT THAT I HAD ON TWITTER WITH YOUR SOCIAL MEDIA TEAM.
THERE IS NO OWNESHIP FROM YOUR TEAM.
FOR THEM CUSTOMER ARE FOOLS AND THEY CAN DO ANYTHING THAT THEY WANT, PLEASE CLARIFY IS THAT IS THE CASE, THEN I WOULD HAVE TO LOOK FOR OTHER SERVICE PROVIDERS.
COZ DURING THE COVID SITUATION WHERE IN WE ARE SUPPOSE TO WORK FROM HOME, PHONES ARE NOT WORKING, PEOPLE ARE NOT ABLE TO REACH US.
ITS DIRECTLY IMPACTING MY WORK. BUT UNFORTUNATELY YOUR TEAM IS LEAST BOTHERED. BUT IF THE CUSTOMER GET DELAYED BY 1 DAY IN PAYING THE BILL YOUR TEAM STARTS CHARGING THEM, STOPS SERVICES.
WHEN IT COMES TO SERVE THE CUSTOMER, THEY DONT WANT TO.. THIS IS A REAL SECNARIO OF YOUR TEAM.
Useless services provided by Airtel Fiber in Sringar. Connection applied on 19th Oct 2020.incomplete wiring done….System not confirged…Only revenue generation biz…Leaving Bad name in the market…Once again request please do the needful at the earliest or refund my Rs.5224/- paid to airtel..
Hello Team,
I am wring my comments here with an utter disappointment.
Today i received a call from the lady via 9867238047. She has no manners to speak to the customers. The customers will be irate, if they will something wrong has been charged. In spite of explaining her the thinks, she repeatedly asked wht is the problem. U tell me if you ask the questions again with an irate customer how will u respond? She has clearly mentioned as “YEDI Customer”. It will nt even take a minute for me to abuse her. I have my own dignity, i was in my limit. This lady i dont how was she qualified to assist customers. If this is the level of services u guys provide. I am quality analyst for customer support and will definitely nt accept such utter nonsense. I will take this matter to level, where she is taught how to talk. U can listen to the recordings, i hve not crossed my limits.
Very disappointed, will never ever recommend anyone and will make sure thing that i wanted to.
I have requested for airtel broadband 14 days back, still I haven’t got this service nobody listioning me they are just makinge made doing today tomorrow
How I can get the services
COMPLAIN NO – 125932602COMPLAIN DATE 26-DEC-2020
ADDRESSEllakandappan street ,wall tax road near blue star hotel , park town Chennai -600003 Tamil Nadu find the attach image of the box and its wire laying into the house and street
Airtel team , I am sagar golechha residence of Ellakandappan street,wall tax road ,park town ,near blue star, Chennai-600003 facing Seriously issue with the airtel box and wiring done with box which lies into street freely, cable get struck while driving into the street , cable are not proper layed nor closed and wiring done with improperly and non maintained properly ,Very rude behavior of your company staff if we tell them to do the cabling thing properly & telling us complain to customer care they will be doing it we wont do it , it will be like this only. I am very much afraid while driving into the street if anything happen ,
important note 1) Make sure you use proper box and wiring is done perfectly & closed 2) wiring laying should be not be done through any building balcony or in the middle of this street 3) There should be multiple cable junction where is wiring is done properly
I have two phones and a DTH connections in my plan – ONE PLAN ONE INVOICE ONE PAYMENT.
However after paying Rs 1034 and Rs 750 against an outstanding of Rs 1639, I am warned that I have an out standing of Rs 382, which if not paid will lead to suspension of services by Dec 31, 2020!!!! They say that they can refund me the excess payment made but cannot transfer the amount from Postpaid to DTH Account, though they call it ONE PLAN, ONE INVOICE, ONE PAYMENT
I call up and complain (number 4532005697) to Mr. Vishal. He assured me that he will sort out the issue. Nothing done.
Post that I have three sessions with Airtel – for over 2 hours explaining to them what I did.
They explained about some division on 80:20 ratio of the first payment between Post paid and DTH. Then where does the ONE PLAN PNE INVOICE ONE PAYMENT COME IN. Is that advertisement incorrect?
Please sort out the accounts and confirm that I have an amount of Rs 145 due from you OR else confirm that ONE PLAN ONE INVOICE ONE PAYMENT DOES NOT WORK.
I m Airtel Retalier Mujhe Apne area ke zsm ya zbm ka contact no chahiye
please Mera FSE Itne gande tarike se bat krta h ku mt pucho uski complant krni h
Area Pincode 473995
Pichhore distt. shivpuri MP
I am customer of airtel my mob no. 9814513003. Naveen jindal from punjab
mera mob no. 16.01.21 se outgoing and incoming barred hai. reason best known to airtel officers. I have also registered a complaint on dated 18.1.21.(1/2)
The Service Req. No.for your Airtel No. 9814513003 is RVLPR5CHD20210118489714. but till date my complaint is not resolved. I m very much disturbed.
I request higher officers of airtel plz intervene and resolve the issue.
डिअर सर मैं लास्ट 2 महीने से अपने एयरटेल कनेक्शन के लिए आवेदन देकर रखा हुआ है पर दोनों ही बार मेरा कनेक्शन रिजेक्ट कर दिया गया मेरे घर के बाहर से लाइन आप की गई हुई है फिर भी आपकी टीम का कहना है कि हम आपको कनेक्शन नहीं दे पाएंगे अभी 16 तारीख से मेरे बच्चों की एग्जाम है इस कारण में दो बार कनेक्शन के लिए आवेदन दे चुका हूं आपकी टीम इनीशिएट नहीं ले रही है मैंने आपकी टीम के सभी बड़े अधिकारियों से बात की और आपके ऑफिस में भी मैं दो बार गया पर कोई भी मिलने के लिए तैयार नहीं होता है मेरे घर से आपके ऑडी बॉक्स की डिस्टेंस लगभग 200 मीटर है पहले बोला था कि एक कनेक्शन पर हम आपको कनेक्शन नहीं दे पाएंगे फिर बाद में मैंने दो-तीन कनेक्शन के लिए अप्लाई करवा दिया वहीं आसपास है बट फिर भी कनेक्शन रिजेक्ट कर दिया गया
I Devi Das, I took a plan from your company, in which I requested your company to establish its phone number 0141-4112516 at some other place, after some time I spoke to your company on the phone and said that you live the company. Take the plan of the company because Airtel company owners Sunil Mittal ji and Gopal Vittal are thieves. You take the plan of JIO COMPANY Live Company and when I discontinued my plan, you are requested to join such employee of JIO Company Company. Do they pay to do marketing and they start talking that there is nothing I can do in this company, so Sir, if you do not pay attention, like Idea and Vodafone, Sir can harm your company.
Rajdas
Devi Das 9785880656
Please refer to my earlier Mail also, we have converted our plan since 6th of march with the assurance of the following facility @ 1499/- Pm
1. 2 Mob N0 will be linked with the plan.
2.Amazon Prime members benefit
3..Hello tunes
4. Disney Star @ for a year
your customer care service centre in the area of warje Pune, opp. Vandevi Temple, Karve Nagar, Given the assurance that rent will be reduced with 25% after payment first month bill. I have under noted Grievances-
1. No facility provided as mentioned above except the link of 2 mobs.
2. The Plan had merged in a single family plan since 6th of March, despite that you are continuing to generate 2 bills, one for both mobile and second for xtreme fibre plan. I had written many times but all my voice went in vain.
3. Here we are passing through the Lockdown due to CORONA epidemics, so we call on customer care, but nobody is picking the phone there during working time.
one more thing that we are associated with you since last many years and my postpaid Mob No last 6 year, but you are not caring for your old customer. In these circumstances we don’t want to continue with your service and are fed up with your style of functioning. So, please provide all facilities as your customer care service centre assured otherwise we have no option to switch over at the earliest.
Regards!
D S TRIPATHI7600098972
Airtel India ki sabse dar mdhrchod company h ar yha ke worker bhi time se kam nhi karte bhosdike yha ke log
KINDLY ASSIST IN LINKING UP WITH THE LEGAL PERSONS IN CHARGE BY THE NAMES AS FOLLOW Sameer Chugh , VIDYUT GULATI, AS WELL AS MUKESH BHAVNANI, SO WE CAN EXCHANGE USING EITHER EMAIL – juliusfam1@gmail.com and 00242 05 200 58 44.
THE CONFLICT EXISTS ON ENTITLEMENTS PAYMENT OF FORMER EMPLOYEES PRIOR TO LAYING OFF. BHARTI AIRTEL COMPANY HAS BEEN SENTNCED TO 5.7 BILLIONS BUT THE COMPANY IS NOT COMPLYING. WE NEED TO SIT AND DISCUSS ON THE PAYMENT ISSUE OTHERWISE LEGAL FORCEFUL MEASURES MIGHT BE IMPLEMENTED INTO THIS EFFECT. MAY BE YOU CAN BE OF HELP FOR A PEACEFUL SETTLEMENT AND PAYMENT OF THE DEBTS TO EMPLOYEES CONCERNED…BEFORE IT IS TOO LATE…ONE EMPLOYEE ALONE IS CLAIMING 5.7 BLLIONS WHICH HAD BEEN AGREED BY THE COURT AND 22 OTHERS WHOM ARE STILL YET TO LAUNCH THEIR LITIGATION FOR A XAF 3 BILLIONS CLAIM. WHY NOT ORGANIZING AN ONLINE DISCUSSION TO FIND A WAY FORWARD TO SETTLE THE 7 YEARS PENDING CONFLICT …?
I have been your loyal customer for more 3 years now. My Relationship number is 1-3278965044228 & and Mobile number 9321905003.
I draft this letter principally to let you know that I have of late experienced downtimes with regard to the very bad services from the Airtel for not activation of Services.
We paid Rs. 1298 dated as per the bill and still it is not reflected in you are account. Also we share the screen shot of the bank with the UTR ID. Please find the below details of payment with Bank account Screenshot.
Relationship Number 1-3278965044228
Date of Payment 13/05/2021
Mode of Payment Online (Net Banking)
Name of Bank Bank of Baroda
Branch of Bank Dahiser
Amt Paid : Rs. 1298
UTR ID 1257476068
Mobile Number 9321905003
Mobile Number 7738146987
Mobile Number 9867328098
Mobile Number 7718865927
We have one more connection for 3 years (Relationship number : 1-3179992738170) which has 20 sims connections, if you do not solve our problem then we will be porting all the numbers in Jio or VI
As expected, I did lodge numerous complaints on (Dated : 26.05.2021 – 31-3639553879779 and Dated 29.05.2021 31-3646604692522) to have the issue reversed. Nonetheless, all my complaints have landed on deaf ears till now. If you are not able to resolved our complaint, will be porting all the numbers in Jio or VI Or we will file a case to the directly to the consumer court.
Definitely, I have the leeway to jump ship and cross over to another telecom provider. However, I have thought it wise to stay on and fight from within.
It is against this backdrop that I now ask you to intervene and about a permanent solution to the menace.
Sincerely,
Ajit Sweets
Ajit Manek
Dear Sir
our company mail id is not working for the last 5 months
i am giving this complaint through my personal email id
rajin@airtelmail.in
Ref : Landline No. 040-40157817 Relationship No 14511371
Reg : Microsoft Outlook Mail not working & Slow Browsing
sometime DNS Server / IPS address issue.
With reference to the above, for the last five months our mails are not
going / not coming, we are using Microsoft outlook.
We have been complaining almost daily regarding the above issue,
sometimes incoming mails working and outgoing mails will not work,
sometimes both incoming / outgoing mail will not work and also
slow browsing issue.
Kindly look into this urgently and solve the issue.
Warm Regards
Ganesh (99480-98242)
Rajesh Corporation
Secunderabad
Reply
Forward
Hello,
I have had the worst experience with Airtel.
I received a huge amount of bill and when asked for queries about the bill, they have misled us by specifying a wrong zone of the country altogether!
When we asked for the clarification of the bill, we got the statement saying just go through the ISD call rates. The plan we selected was including the incoming and other things free or included in the pack, the so called enterprise of airtel claims that only incoming sms are free.
After this, the way to reach the call centre is too tedious and they do not care about the customer.
The update I got from the customer support was that zones of the countries do change directly whenever Airtel wants.
If this is the case, Airtel, just let me know why shall the existing customer pay for your changes of zone and you incur charges on the customer?
The worst part is that Airtel will not care to revert back to any of our comments, or complains and just take their customers for granted.
Thank you Airtel for cheating, misleading and not clearing any of our doubts on time.
Hi,
I am Janardan and I urgently need your airtel black plan. I applied for the same last month but I am not getting any clear response from your side . Your executive told me they do not have free space in our area. As I am already using airtel from so many year I don’t want to shift to any other service. So please do the needful as soon as possible . My phone no 9953292483
I have come to USA .To keep the SIM alive I keep on charging for Rs 99 (Post paid) every month.On 28th April due to some network problem I made payment to Airtel twice.I have been following up with mail but there is lukeworm response from them for refunding the excess amount paid.I forwarded the mail to Nodal officer he is also not responding.I wanted to write to Mr Mittal but mail ID is not available in the portal.I am planning to send a letter after my return to India.Oathetic customer service and staff is totally incompetent in speaking to customer.
Dear Sir,
With reference to our previous letter dated 23-07-2022 on the above subject, I would like to inform you again that I am a satisfied customer of (Bharti Airtel Limited) for more than twenty three years. My mobile number is (9810154849). But I am sorry to inform you that nowadays, due to poor network reception in my house, I am having a lot of trouble talking on the phone. The network indicator of the handset shows low signal due to which I cannot make clear phone calls to my home.
We have received your e-mail on 4th August 2022 at 5:21 PM informing that you have tried to contact me on mobile number 9810154849. However, you were unable to contact me as my number was not responding. I am telling you that I was present at my house. Mobile network is not working in my house. This is the reason why you could not get in touch with me.
I am giving you the mobile number of my family members. Kapil Singh Advocate- M. 9266525037, 9920207965, 9599969171 and airtel landline number 9111-45636835. You can also contact via WhatsApp.
I have been making regular bill payments since 1998 till date. Then why am I facing such a low network problem. I always have to go out of my house to take every call but it is not possible at work time and I am a senior citizen I have constant pain in my knee joint. All the mobile number users in my family and other 5 to 6 tenants in the building are facing such problems. I want a strong network on every floor in my building day and night.
The mobile number details of me and my family members are as follows:
DHARM BIR SINGH: (M-9810154840, 9599969171).
KAPIL SINGH-ADVOCATE- (M-9266525037, 9910107965).
MEENA KUMARI-(M-9211341244).
Email Id: kapilenergy2016@gmail.com
Address: (UGF, 1st 2nd, 3rd Floor) At C-3/109 Sector-11, Rohini, Delhi-110 085.
Additional Information: You are informed that I am using airtel black WIFI internet connection for more than one year. Whose airtel black plan number is 10101012335695? After that I am facing very bad network problem.
On 31.07.2022 an employee named Mr. Ankit came to our house. After checking the network in my house, they also found that the network inside the house was coming down. He must have submitted his report related to less network. Still no action has been taken till date.
In this situation, I request you to take necessary action to resolve this network issue at the earliest.
I would really appreciate your help.
Yours Sincerely
DHARM BIR SINGH
Hello Team , I am requesting for a Broad band Fibre connection since 2 years and i have been following up for a very long time. Not sure why Airtel is slow to cover up areas which require . While JIO and Hathway are able to launch their poles in the street why not Airtel . My intent is to cover all the bills in one connection , for which your team is not ready . While there is already connection existing 2km away from my home .. why the team is so hesitant What stops them .. you people collect service charges hefty.. if that is the service you will provide i may quit no issues . All i expect is an email from your CEO or anyone from the leader ship team to update so that i quit Airtel and go for something else
Weekend data never use to day after next day will give the data current pack any one or two days
HELLO MOST INEFFICIENT TEAM OF AIRTEK WHO ARE BEFFOLLOMG THE MITTALJI BY PRETENDING TO WORK.
IN PRACTICE THE HR TEAM IS RECRUITING THE THIRD CKLASS STAFF WHO ARE GREASING THE PALMS AS THEY DO NOT HV QUALIFICATION AND EXPERTUISE> THE TEAM RECRUITED BY THIRD CLASS HR HEAD IS NOIT ABLE TO RESOLVE ONE SYSTEM ERROR BY WHICH MY PORTING REQUEST IS NOT RESOLVED SINCE LAST 18 DAYS..
WHEN ISSUE REPORTED TO AIRTEL CUSTOMER CARE THEY THREATEN AND SAID GO TO CONSUMER COURT .
I WILL REQUEST ALL SUBSCRIBERS TO GET THEIR NO PORTED TO OTHER SERVICE PROVIDER AS NOW THE DAYS AIRTEL TREAM IS USELSS AND THEY ARE NOT WILLING TO RESOLVE THE CUSTOMER COMPOLAINTS EVEN AFTER A MONTH OR SO .
Rcently I got a call from Airtel Representative named Mahesh in Ajmer Rajasthan, and I was lookinmg for Fiber Connection he offered me best deal as per his disclosure on 5th of Jan I paid him the price for which deal was finalized and connection started but the reward which I was offered of INR 300/- Voucher additional has not been credited to my account and now this guy is not even picking up my phone calls this is how Airtel guys are cheating
Dear sir, we are a group of persons using airtel sim and the network at our location in visakhapatnam(AP) is very bad and there are frequent break during the phone calls and i have repeatedly sent in mails on the poor connectivity since last dec but till date no action has been taken, i have repeatedly sent mails to ur corporate office, the info/mail id/some contact nos given in ur site are now work or are wrong, is this how a corporate company like airtel is to handle customers.Its purely cheating a customer and depriving him from using his best service provider. You team is very poor and neglegent in handling customer concerns are are not bothered about the concern.
I am very sad about the Airtel experience and i am given the rating to airtel poor
i given the request for broad band and DTH combo connection for new installation after the information provided your airtel ground team member Mr. Rakesh Chauhan mob 8047617756 he do the wrong commitment me please pay today amount Rs 3000 and your installation tomorrow morning definitely completed on dated 1/07/23 so i call him next day he said just coming just coming whole day no body came and after that Mr. Rakesh Not picked my phone till now so i am call to customer care but he assigned the tech., 2-3 time but no body visited till now today 6th day for paying the money to airtel but connection not done till now i am going to consumer curt for the your complaint this wrong commitment i faced the loses too high approx. This is for your information
9575302916
Indra Dubey
It is the worse company with uneducated people. People working here don’t even know about their own application. A guy to whom I spoke today is an absolute uneducated he neither know the way of talking nor does he has a single rupee knowledge of customer service and the company he’s working with. These people close the complaints given by customers without even solving and informing them. When you call and asks them they’ll be like that’s already resolved. No matter if you’ve got the solution or not. He’s been talking to me like it’s my mistake that this shitty network isn’t working with my phone. The denied to transfer the call first later they connected the call with other rubbish associate. I really would have killed him of he was in front of me. They neither have got any training nor they ever went to school also road s la kar office m baitha diya ho aise baat karte h yha log. They simply deny for anything without any fear they give time of minimum period of 10-15 days to solve the issue with which they don’t even work
Seems there’s a person sitting there and he closes the complaint with any shoutcut where at once they close 10 Complaints and don’t give a fuck about one’s complaint. I have made a recharge of 2k otherwise I would have destroyed this sim card today itself
It is to inform you that my airtel wifi connection has been connected just 2 days before and today my wifi is not working from 12am till yet.I inform to customer care person for this he Further transfer the call to technical team.TEAM person told me to restart the router..bt as i am also from IT field,I reassure him 3 times to restart and ask him to configure the settings.He told he will bt after restarting router he was telling me that technical person will visit u nd then disconnected the call.
Again after 4-5mins i call customercare, the new person informed me that there is no technical person is available..
HOW it is possible that not even a single technical person is not available ?
What kind of a service you are providing to customer?
I need my loss to recover that take place due to your team person
Dear Team,
This is to inform you on my new Airtel black connection pack, Where i am really very much disappointed & frustrated with your services, The concern about your employee Mr. Karthik Mob No: 7019408057 from Airtel was approached me on the Airtel Black with wifi & DTH connection and explained me on the pack, where i was cross checked on the network tower services with location & feasibility and shared the address details with him, But he ensured that it will be installed and airtel have already in that particular location and sent me the payment link for the payment of Rs 3,300 Package ,in fact have done the immediate payment without any time taken & after so many follow ups and other OTP process, he said airtel technician will reach in half an hour for the installation.
After very long time, some of your airtel technician called me and updated there is no feasibility in your location and informed me to cancel the order with OTP , where this was an old plan not available currently & informed same to cancel and process the refund with Mr . Karthik, But i’m trying to connect him with past 5 hours , he is not responding to my phone & messaging me i am on meeting and couldn’t call u back on same , where he use to call multiple time for the new connection of package and committed false promises and now money into risk, i am unable to believe your service trust and helpless if whether he is employee of airtel or doing any scams , kindly revert the same with high priority basis.
I have done the instant payment from ICIC Bank on immediate basis of the trust for Airtel before installation but i have not done any cancellations from my end , But your customer care informed that refund will be processed with 7 working days , where i have completely misguided on this matter , but i’m helpless about my money and this will not help us to recommend your services …
PFB the attached screenshot of payment reference, kindly refund the amount in instant and where i have done the payment instantly before installation and i am unable to wait for long time for payment because cancellation was done from your end , where they have not followed your process , Before taking any order request they need to check with the feasibility issues in particular location or any technically challenges by sending technician , even though i myself requested for cross check multiple time for network coverage , they need to commit the customer for order placement , but were here scenario is totally different , i done the payment and following with your technicians & begging you for the refund , this is what the services from reputed Airtel network never expected from this from your end , i never trust anymore with your services , Regret to inform you the same.
Regards
Bhanuchandra
Mob No: 6362658708
Hi sir/ mam
I am tanmeet singh a NRI person who is living in London from last 1.5 years with some I have loss my sim +919522222576 number I request to my parent to go over the office and issue the new sim but one of your agent who’s name is Diksha she don’t have a manners how to talk and deals with customers I don’t what rubbish is going on over the 3rd class service seriously so digesting things are going over there my sisters going there from last 15 days continuously for my sim related some time they tell your visa is rejected some time they say he have to send the documents I have sen all the documents the rule of uk is e got the visa of 1+2 years it’s means
1 years of study visa and remaining they issue the visa for work of 2 years I have already share the all the documents then also your member is saying the visa is not valid what’s wrong if the visa is not valid how I am leaving here the question is this ?
They don’t have knowledge they don’t educated what’s wrong seriously I am frustrated for a single sim I have to come to India spend £1000 are you seriously thinking this if they will not issue seriously I am not kidding as NRI I will go legally it’s to wrong behaviour it’s silli not any account opening they are pretending!! It’s a humble request issue my sim and saying do what ever you want to do disrespectful worst service